Terrence McFadgen
@terrencemcfadgen
Systems Administrator I/Security Specialist at TCOM, LP who developed an internal IT wiki and a security awareness training program.
United StatesWhat I'm looking for
At TCOM, LP, I manage network servers and technology tools, monitor system performance, and handle software and hardware issues. I also built an internal wiki from technical documentation, manuals, and IT policies.
In my current role, I monitor and analyze security events and logs, research threats and vulnerabilities, and provide mitigation recommendations. I developed and implemented a security awareness training program and security policies and procedures to safeguard company data.
Earlier at Neway IT Solutions, I supported Oracle and Microsoft SQL Server databases in production environments. I applied Oracle patches, managed database access and auditing, refreshed test and development databases, and configured Transparent Data Encryption.
Experience
Work history, roles, and key accomplishments
Systems Administrator I/Security Specialist
TCOM, LP
Jan 2021 - Present (5 years 9 months)
Manage network servers and technology tools, analyze and resolve software/hardware issues, and establish security protocols. Develop security awareness training and monitor security events.
IT Specialist
TCOM, LP
Oct 2019 - Jan 2021 (1 year 3 months)
Installed, configured, and upgraded software and hardware for end-users, maintained Microsoft Exchange, and provided network support. Managed incident tracking database and assisted with Active Directory.
Oracle Database Administrator
Neway IT Solutions
Jan 2016 - Sep 2018 (2 years 8 months)
Provided day-to-day support for Oracle and SQL Server databases in a 24/7 production environment. Applied critical patch updates, managed database security, and performed data refreshes.
Department Supervisor
Hennes & Mauritz (H&M)
Apr 2015 - Sep 2016 (1 year 5 months)
Supervised sales floor to reflect trends, assisted customers, and kept store organized and safe. Processed shipments to maximize selling and profit.
Education
Degrees, certifications, and relevant coursework
Marine Corps Communications-Electronics School
Data Training Battalion, Information Technology
2019 - 2019
Completed Data Training Battalion training, learning to administer user accounts, provide end-user support, and resolve technical problems.
ITT Technical Institute
Associate of Applied Science, Information Technology-Network Systems Administration
2014 - 2016
Earned an Associate of Applied Science in Information Technology-Network Systems Administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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