Open to opportunities

William Wiggins

@williamwiggins

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Dedicated, award-winning IT professional with 9+ years of experience in security analysis, database

United States

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What I'm looking for

Looking for a challenging role that leverages my skills in cyber security analysis, data analysis, and technical support to contribute to innovative solutions in the ever-changing technology industry.

As a seasoned Cyber Security Analyst/Engineer, I have a proven track record of delivering high-quality results in complex projects, ensuring compliance within cloud and on-premises environments. With a strong desire to learn and develop professionally, I contribute to innovative solutions in the ever-changing technology industry.

Throughout my 9+ year career, I have honed my skills in managing complex projects, data analysis, and technical support. I am well-versed in multiple Cloud and On-prem Database flavors, with hands-on experience in server administration, system configurations, and troubleshooting.

I am a collaborative team member, known for being reliable and easy to work with, and have a keen eye for details. I am personally driven to deliver value and positive results, and I am always open to constructive feedback and adjusting to new things like tools, processes, or team dynamics.

Experience

Work history, roles, and key accomplishments

Security Analyst Sr

Elevance Health Inc.

Jun 2021 - Oct 2024 (3 years 4 months)

Led security testing and remediation efforts for enterprise Database Activity Monitoring using Imperva SecureSphere. Improved response times for service requests and established audit baselines. Trained offshore resources and maintained high uptime for critical data protection services.

Security Analysis Monitoring Imperva Ansible Cloud Security Incident Management Performance Monitoring Compliance Team Leadership

Security Analyst to SA III

Anthem Inc.

May 2017 - Jun 2021 (4 years 1 month)

Served as a Subject Matter Expert for Database Monitoring & Protection Services. Executed critical projects that saved significant costs and automated manual processes. Maintained compliance with audit requirements and ensured service level agreements were met.

Monitoring Project Management Automation Compliance Technical Documentation SLA Management Team Collaboration SQL

Systems Analyst

Anthem Inc.

Aug 2015 - May 2017 (1 year 9 months)

Provided first-tier support for the GBD Facets application, resolving over 2,300 incident tickets. Managed technical activities including server maintenance and software installations, while acting as a liaison for escalated ticket requests.

Incident Management SQL Technical Support Maintenance Liaison Problem Solving Ticketing Systems

Education

Degrees, certifications, and relevant coursework

ECPI University

Bachelor of Science, Computer Information Science

2011 - 2013

Completed a Bachelor of Science Degree in Computer Information Science with a major in Network Security. The program focused on the principles of information technology, network security protocols, and the management of information systems.