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WW@williamwiggins
Dedicated, award-winning IT professional with 9+ years of experience in security analysis, database
United StatesAs a seasoned Cyber Security Analyst/Engineer, I have a proven track record of delivering high-quality results in complex projects, ensuring compliance within cloud and on-premises environments. With a strong desire to learn and develop professionally, I contribute to innovative solutions in the ever-changing technology industry.
Throughout my 9+ year career, I have honed my skills in managing complex projects, data analysis, and technical support. I am well-versed in multiple Cloud and On-prem Database flavors, with hands-on experience in server administration, system configurations, and troubleshooting.
I am a collaborative team member, known for being reliable and easy to work with, and have a keen eye for details. I am personally driven to deliver value and positive results, and I am always open to constructive feedback and adjusting to new things like tools, processes, or team dynamics.
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Work history, roles, and key accomplishments
Elevance Health Inc.
Jun 2021 - Oct 2024 (3 years 4 months)
Led security testing and remediation efforts for enterprise Database Activity Monitoring using Imperva SecureSphere. Improved response times for service requests and established audit baselines. Trained offshore resources and maintained high uptime for critical data protection services.
Anthem Inc.
May 2017 - Jun 2021 (4 years 1 month)
Served as a Subject Matter Expert for Database Monitoring & Protection Services. Executed critical projects that saved significant costs and automated manual processes. Maintained compliance with audit requirements and ensured service level agreements were met.
Anthem Inc.
Aug 2015 - May 2017 (1 year 9 months)
Provided first-tier support for the GBD Facets application, resolving over 2,300 incident tickets. Managed technical activities including server maintenance and software installations, while acting as a liaison for escalated ticket requests.
Degrees, certifications, and relevant coursework
EUBachelor of Science, Computer Information Science
2011 - 2013
Completed a Bachelor of Science Degree in Computer Information Science with a major in Network Security. The program focused on the principles of information technology, network security protocols, and the management of information systems.
Software and tools used professionally
United StatesYou can contact William and 90k+ other talented remote workers on Himalayas.
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