Megha Patel

I’m a motivated IT professional with hands-on experience in network administration, cybersecurity, and business operations. I’m known for troubleshooting and resolving technical issues quickly, improving system reliability, and working effectively with cross-functional teams to keep business applications running.

As a System and Network Administrator, I supported response and recovery from a major ransomware attack by collecting and analyzing logs, assisting forensic investigation and incident response, rebuilding infected systems, migrating user profiles, and reinstalling endpoint security tools. I also provided day-to-day support for business applications and enterprise systems—helping ensure system availability by identifying root causes and implementing solutions that minimize downtime.

I manage Active Directory (including GPO configuration, user/group administration, permissions, and new user profiles) and support Microsoft 365 and Azure administration such as user provisioning, license assignment, mailbox management, conditional access policies, and security configurations. I maintain virtual machines in VMware vSphere, work in a production SQL Server environment to build custom queries and update database fields with accuracy and integrity, monitor endpoints using Datto RMM and NinjaOne, and create detailed incident response and systems documentation to support knowledge transfer.