Open to opportunities

Terrence Lim

@terrencelim

Message

Results-driven account executive with expertise in sales and client management.

Singapore

Message

What I'm looking for

I am seeking a role that offers opportunities for growth, collaboration, and the ability to drive impactful sales strategies.

I am an accomplished Account Executive with a proven track record in driving sales and managing client relationships across diverse sectors, including FinTech, EduTech, and E-commerce. My experience spans over several years, where I have successfully acquired new accounts and expanded existing relationships, particularly in the SAARC region and Southeast Asia. Utilizing Salesforce for strategic insights, I have consistently exceeded sales targets and KPIs, achieving 100% sales attainment in Q1FY24.

Throughout my career, I have developed compelling value propositions based on thorough market research, enabling me to secure high-revenue deals. My ability to engage C-suite executives and manage complex sales cycles has been instrumental in my success. I thrive in dynamic environments, leveraging frameworks like MEDDIC to ensure effective communication and collaboration with technical teams and stakeholders. My commitment to excellence is reflected in my accolades, including being recognized as a top revenue leader and achieving the highest conversion rates in my sales roles.

Experience

Work history, roles, and key accomplishments

Deputy Sector Chief

Formula 1 - Singapore Grand Prix

Sep 2024 - Present (8 months)

Currently serving as Deputy Sector Chief for the Formula 1 Singapore Grand Prix, having progressed through various marshal roles since 2016. This volunteer leadership position involves significant operational coordination and team management responsibilities, ensuring smooth execution and safety during the event.

Event Management Leadership Operations Management Team Coordination Volunteer coordination

Account Executive

Intralinks

Sep 2023 - Present (1 year 8 months)

Drove acquisition of new accounts and expanded existing relationships with investment bankers and M&A lawyers across Singapore and Indonesia. Managed the full sales cycle including account management, contract negotiation, close deals, renewals, and upselling, leveraging Salesforce for strategic insights and reporting. Achieved 100% sales attainment in Q1FY24, consistently exceeding KPIs for meeti

Relationship Management Sales Cycle Management Contract Negotiation Upselling Salesforce Market Research M&A KPIs

Commercial Account Executive

Datadog

Jul 2022 - Present (2 years 10 months)

Managed C-suite clients across the SAARC region, specializing in FinTech, EduTech, and E-commerce sectors. Delivered the full sales cycle from prospecting, discovery calls to contract negotiations using the MEDDIC framework and managed pipeline with SFDC. Created mutual success plans and worked with sales engineers and clients on proof of concepts to achieve technical wins.

Sales Cycle Management MEDDIC Contract Negotiation Salesforce Proof of Concept Pipeline Management Fintech

Sales Development Representative

Brandwatch

Oct 2021 - Present (3 years 7 months)

Qualified leads using the BANT criteria, scheduled meetings, and built relationships with C-suite executives across APAC. Conducted daily cold-calling, email, and LinkedIn prospecting using Saleloft cadence and developed outreach email templates using A/B test to drive engagement. Achieved the highest conversion rate in Q1FY2022, securing $100,000 ARR revenue.

Lead Qualification Cold Calling A B Testing

Enterprise Technical Advisor

Apple

Apr 2020 - Present (5 years 1 month)

Managed enterprise accounts for global organizations like Oracle, IBM, and Cognizant. Researched and resolved complex technical inquiries for enterprise IT stakeholders, identifying emerging issues and providing solutions.

Enterprise Account Management Technical Support Stakeholder Management

Inside Sales Representative

Apple

Oct 2018 - Present (6 years 7 months)

Served as a top revenue leader for Q2FY2019, Q3FY2019, and Q4FY2019, managing full sales cycles for both B2C and B2B clients. Planned sales initiatives for inbound and outbound leads to closing deals, consistently exceeding targets.

Sales Cycle Management B2C Sales B2B Sales Inbound Sales Outbound Sales Lead Management Revenue Sales Planning

Customer Service Specialist

Apple

Jan 2016 - Present (9 years 4 months)

Achieved Top Customer Satisfaction Score for two quarters and boosted cross-selling by 115% in a single fiscal quarter. Recognized with Top Service Performer accolades for multiple quarters.

Customer Satisfaction Cross Selling Customer Service Sales Initiatives

Asia Pacific Payment Analyst

Apple

Jul 2015 - Present (9 years 10 months)

Expertly navigated SAP to resolve complex payment discrepancies. Proactively identified and mitigated fraudulent transactions amidst high-stakes product launch.

SAP Fraud Detection Transaction Resolution Data Analysis Risk Mitigation

Education

Degrees, certifications, and relevant coursework

University of Queensland

Bachelor of Multimedia Design, Multimedia Design

Studied multimedia design principles and applications at the University of Queensland. Focused on developing skills in various aspects of digital media creation.

Management Development Institute of Singapore

Diploma in Information Technology, Information Technology

Completed a Diploma in Information Technology at the Management Development Institute of Singapore. Gained foundational knowledge and practical skills in information technology.