Open to opportunities

Sam Lawal

@samlawal

Operations and product analyst driving efficiency through data, process improvement, and cross-functional collaboration.

United States

Message

What I'm looking for

I am seeking a mid-level role where I can leverage data analysis and project coordination to improve processes, collaborate cross-functionally, and drive measurable client and product outcomes.

I am an operations and product analyst with experience in product support, operations, and data-driven analysis across financial and telecommunications sectors.

I translate business needs into actionable insights by developing dashboards, reporting tools, and performance-tracking systems that improve transparency and decision-making.

I have led project coordination, risk management, and stakeholder communication efforts that improved client retention by 30% and sustained 95% on-time task completion.

I hold Professional Scrum Master I & II certifications and excel at collaborating with product, support, and engineering teams to deliver timely, measurable results.

Experience

Work history, roles, and key accomplishments

Project Specialist

American Fidelity

Feb 2018 - Oct 2019 (1 year 8 months)

Managed project documents, risk registers, and schedules to maintain delivery timelines and coordinated progress meetings, improving client retention by 30% and achieving 95% on-time task completion.

Project Management Risk Management Workflow Management Microsoft Project SharePoint Salesforce Agile Scrum

Business Analyst

Global Retreats Inc

Jan 2017 - Jan 2018 (1 year)

Elicited and documented business requirements, facilitated cross-functional workshops, and supported UAT to ensure solutions met requirements across 20 projects.

Requirements Gathering UAT Workshop Facilitation Stakeholder Management Documentation Process Improvement Cross Functional Collaboration

Product Analyst

Verizon

Oct 2015 - Dec 2017 (2 years 2 months)

Analyzed product performance and user behavior to surface actionable insights, developed dashboards and reports, and supported roadmap prioritization with quantitative and qualitative data.

Product Analytics Dashboards Data Visualization SQL

Operations Project Analyst

S&P Global

Mar 2019 - Present (6 years 11 months)

Performed data-driven operational analysis and built dashboards to improve transparency and decision-making; streamlined workflows and managed issue intake to deliver measurable efficiency gains.