Machiell FlournoyMF
Open to opportunities

Machiell Flournoy

@machiellflournoy

Driven Business Operations Analyst focused on optimizing solutions.

United States

What I'm looking for

I am looking for a role that values analytical skills and offers growth opportunities.

As a seasoned Business Operations Analyst with extensive experience in various sectors, I am passionate about analyzing, optimizing, and implementing innovative solutions that drive efficiency and enhance operational performance. My academic background in Business Administration, complemented by a minor in Health Services Management, has equipped me with a solid foundation to tackle complex business challenges.

Throughout my career, I have successfully managed diverse roles, including my recent position as a Professional Licensing Specialist, where I owned the incident, request, change, and escalation processes. My ability to execute precise reporting and establish service improvements has significantly advanced client confidence. Additionally, my experience as a Case Management Coordinator allowed me to exceed expectations while managing monthly caseloads and enhancing protocols through detailed analysis and workflow modeling.

Experience

Work history, roles, and key accomplishments

CH

Behavioral Adult Case Manager

Claratel Behavioral Health

May 2019 - Jan 2022 (2 years 8 months)

Collaborated in team-based models to deliver care, motivated clients through therapeutic relationships, and conducted comprehensive assessments.

IP

Private Care Concierge

Independent Contractor/Sole Proprietor

Aug 2014 - Feb 2019 (4 years 6 months)

Designed long-term care plans, identified safety hazards, and delivered presentations to public and private organizations.

Education

Degrees, certifications, and relevant coursework

DeVry University logoDU

DeVry University

Bachelor of Arts, Business Administration

2009 - 2011

Grade: 3.89

Studied Business Administration with a minor in Health Services Management, focusing on the principles of business operations and health services.

Tech stack

Software and tools used professionally

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Machiell Flournoy - Professional Licensing Specialist - Corporate Temps | Himalayas