MLMalcolm Lang
@malcolmlang
Results-oriented Business Analyst with expertise in agile methodologies.
United StatesWhat I'm looking for
I am a results-oriented Business Analyst with a strong background in agile methodology, stakeholder management, and cross-functional team leadership. My proven track record in gathering and documenting business requirements has consistently driven successful project outcomes and improved client satisfaction. I leverage tools such as JIRA, Confluence, and Salesforce to enhance project efficiency and ensure alignment between stakeholders and project goals.
Throughout my career, I have demonstrated analytical thinking and problem-solving skills, which have enabled me to optimize operational processes effectively. For instance, during my tenure at CareerAI, I enhanced operational efficiency by 20% through careful evaluation of business processes and implementation of targeted solutions. My commitment to continuous improvement and effective communication has allowed me to lead teams successfully and foster collaboration across departments.
Experience
Work history, roles, and key accomplishments
Business Analyst
CareerAI
Oct 2023 - Mar 2025 (1 year 5 months)
Acted as the primary liaison between stakeholders and the Scrum team, ensuring alignment of project goals and clear communication. Conducted stakeholder meetings to gather and document product requirements, leading to successful project outcomes.
Business Operations Analyst
Amazon
Dec 2021 - Oct 2023 (1 year 10 months)
Worked closely with stakeholders to gather business requirements and ensure alignment with operational goals. Led the Outbound Department by leveraging key performance indicators (KPIs) such as lead time and cycle time to optimize export operations, ensuring punctual deliveries and maintaining operational excellence.
Business Development Analyst
Oak Street Health
May 2021 - Nov 2021 (6 months)
Collaborated with clients and stakeholders to gather requirements and understand their needs, ensuring that strategies were aligned with client expectations. Utilized Salesforce for efficient client relationship management, ensuring data accuracy and effective communication with clients.
Education
Degrees, certifications, and relevant coursework
GUGrand Canyon University
Master's of English, English
Focused on higher education studies within the English discipline. Developed advanced research, analytical, and communication skills.
WCWabash College
Bachelor's of Arts, Arts
Completed a Bachelor of Arts degree. Gained foundational knowledge and critical thinking abilities across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Website
linkedin.com/in/malcolmtlangJob categories
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