Teresa Zaras

I am a bilingual (English/Spanish) front desk and patient services professional with over a decade of experience supporting medical and dental practices, schools, and community organizations. I specialize in patient registration, insurance verification, EPIC scheduling, appointment coordination, and front-office workflow optimization.

Throughout my career I have improved patient retention through proactive scheduling and follow-up, managed high-volume phone lines, processed authorizations and referrals, and maintained accurate medical and dental records. I am recognized for professionalism, attention to detail, empathy, and the ability to resolve issues quickly while ensuring HIPAA compliance.

I am seeking opportunities where I can apply my strong customer-service mindset, administrative skills, and experience with EPIC and multi-line phone systems to support clinical teams and deliver excellent patient experiences.