Yaneli Magallanes

I’m a motivated, dependable professional with experience in medical reception, customer service, retail sales, and office administration. I’m bilingual in English and Spanish, and I focus on creating calm, efficient experiences for patients, clients, and team members.

In my current role as a Medical Receptionist at Accellence Home Medical, I schedule patient appointments and coordinate daily calendars, while answering incoming calls and addressing patient questions. I process and organize medical faxes and documentation from healthcare facilities, maintaining patient confidentiality and following HIPAA guidelines in a fast-paced environment.

Before this, I built strong customer-facing and operational skills through roles including Receptionist at Express Insurance and Sales Associate positions at Work World, JCPenney, and BJ’s Restaurant & Brewhouse. I’m recognized for keeping workflows organized, using effective phone etiquette, and communicating clearly with multiple stakeholders.

I enjoy problem-solving and multitasking, whether I’m handling front-desk responsibilities, maintaining accurate office records, stocking and merchandising, or processing transactions with POS systems. I’m eager to continue growing professionally while contributing to a positive and efficient work environment.