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cindy zelayaCZ
Open to opportunities

cindy zelaya

@cindyzelaya

I coordinate patient access, insurance verification, scheduling, and high-volume healthcare communications.

United States
Message

At Texas Children's Hospital, I coordinate pre-service patient access by handling high-volume calls, scheduling appointments, verifying insurance eligibility, confirming pre-authorizations, and maintaining accurate patient records.

I've also supported logistics, staffing, real estate, and automotive teams through customer service, data entry, shipping coordination, onboarding support, document management, and appointment scheduling. As a native English and Spanish speaker, I bring over seven years of dependable administrative support in fast-paced environments.

Experience

Work history, roles, and key accomplishments

HH

Shipping and Receiving Clerk

Harrison Hydragen

Oct 2019 - Dec 2021 (2 years 2 months)

Fulfilled and packaged orders, ensuring accurate labeling and timely shipments. Maintained inventory logs and scheduled carrier pickups, providing customer service for shipment-related inquiries.

TS

Front Desk / Data Entry Clerk

TPI Staffing

Oct 2018 - Sep 2019 (11 months)

Greeted visitors and answered multi-line phone system. Administered drug testing and supported new hire onboarding process, ensuring front desk area was clean and professional.

Education

Degrees, certifications, and relevant coursework

ES

Eisenhower High School

High School Diploma, General Studies

Completed high school education, earning a diploma.

Tech stack

Software and tools used professionally

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