Megan Gastelum
@megangastelum
Confident front office attendant with exceptional customer service skills.
What I'm looking for
I am a dedicated and articulate front office attendant with over seven years of experience in providing exceptional customer service in a healthcare setting. My outgoing personality and strong interpersonal skills allow me to connect with patients and colleagues alike, ensuring a welcoming environment for everyone.
Throughout my tenure at Healthcare Partners, I honed my abilities in managing patient check-ins and check-outs, handling multiline phone systems, and maintaining accurate patient information. I pride myself on my attention to detail and my ability to work efficiently under pressure, always prioritizing the needs of patients while adhering to HIPAA compliance.
As I pursue my high school diploma, I am eager to leverage my skills in a new role that values communication, organization, and empathy. I am committed to contributing positively to a team and enhancing the patient experience.
Experience
Work history, roles, and key accomplishments
Front Office Attendant
Healthcare Partners
Aug 2013 - Present (11 years 11 months)
Greeted patients and delivered excellent customer service. Managed the patient check-in/checkout flow, collected patient information, and maintained updated records. Handled a multi-line phone system and collected patient payments.
Education
Degrees, certifications, and relevant coursework
Paramount Adult School
High School Diploma, General Studies
Completed coursework to earn a high school diploma, demonstrating foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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