Crystal Bonilla
@crystalbonilla
Bilingual medical/dental receptionist focused on efficient patient care.
United StatesWhat I'm looking for
I am a bilingual (Spanish/English) medical and dental receptionist with extensive front-desk experience in busy dental practices.
I have six-plus years verifying insurance eligibility, scheduling, processing payments, maintaining medical records, and managing multi-line phone systems while supporting patient flow and office operations.
My background includes formal medical assistant training and certifications in medical billing and coding, plus childcare development coursework that strengthens my patient and family communication skills.
I deliver organized administrative support, accurate data entry, and HIPAA-compliant recordkeeping, and I seek opportunities for career progression into managerial and advanced administrative roles.
Experience
Work history, roles, and key accomplishments
Receptionist/Front Desk Clerk
Glendora Dental Arts
Aug 2016 - Sep 2022 (6 years 1 month)
Managed front-desk operations including appointment scheduling, patient check-in/out, insurance verification, and multi-line phone handling, supporting clinic workflow from August 2016 to September 2022.
Receptionist/Front Office
Newport Dental
Aug 2014 - Aug 2016 (2 years)
Performed patient reception duties including scheduling, document filing, retrieving medical records, insurance verification, co-payment collection, and coordination with clinical staff from August 2014 to August 2016.
Education
Degrees, certifications, and relevant coursework
Premiere Career College
Diploma, Medical Assisting
2013 - 2014
Completed a Medical Assistant (Front and Back) diploma focused on clinical and administrative medical assisting skills.
El Monte High School
High School Diploma, Secondary Education
2009 - 2013
High school diploma with coursework and activities supporting childcare and basic administrative skills.
Child Care Development (coursework)
Certificate, Child Care Development
2012 -
Completed Child Care Development coursework focused on child interaction, activities for physical and mental development.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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