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Temitope Babatope

@temitopebabatope1

Customer service representative at Rowan College who guided prospective students through enrollment and scheduled appointments.

Nigeria

Message

At Rowan College, I handled calls with prospective students, answered questions, guided them through enrollment, and scheduled appointments. I also completed follow-ups and kept applicant records up to date.

At ChenMed, I assisted patients by phone, email, and in person, scheduled appointments, and updated patient information. Earlier, at Bestcom Solar, I qualified leads, handled customer questions, and scheduled appointments.

Experience

Work history, roles, and key accomplishments

Educational Recruiter

Rowan College

Mar 2023 - Jun 2026 (3 years 3 months)

Handled 30-35 calls per day with prospective students, guided them through enrollment, scheduled appointments, and completed follow-ups. Maintained accurate applicant records and conducted initial screenings.

Customer Service Inbound Calls Outbound Calls Appointment Scheduling Follow up Lead Qualification Data Entry Records Management Confidentiality Communication Skills

Medical Administrative Assistant

ChenMed

Aug 2019 - Dec 2022 (3 years 4 months)

Assisted patients by phone, email, and in person, scheduled appointments, and updated patient information in the hospital management system. Resolved patient concerns with professionalism and maintained confidentiality.

Customer Service Email Support Appointment Scheduling Follow up Data Entry Records Management Hospital Management Systems Confidentiality Problem Solving

Telesales Specialist

Bestcom Solar

Feb 2016 - Apr 2019 (3 years 2 months)

Made inbound and outbound calls to prospective customers, qualified leads, handled objections, and scheduled appointments. Consistently achieved daily expectations including a minimum of 6 qualified prospects per day.

Inbound Calls Outbound Calls Lead Qualification Appointment Scheduling Follow up Customer Needs Analysis Objection Handling Data Entry