Himalayas logo
TA
Open to opportunities

Temitope Adebayo

@temitopeadebayo

Customer-focused remote support specialist skilled in CRM and Shopify operations.

Nigeria
Message

What I'm looking for

I seek a remote role where I can use CRM and e-commerce support skills to improve customer experience, work collaboratively with marketing, and grow into broader support or operations responsibilities.

I am a customer-focused and detail-oriented remote support specialist with over 2 years of hands-on experience providing exceptional service across email, chat, and social media platforms. I consistently handle high-volume inquiries with empathy, accuracy, and strong attention to brand consistency.

I have processed orders and refunds and worked with CRM tools including Gladly, Zendesk, and HubSpot, while collaborating with social media and marketing teams to support product launches and campaigns. I am experienced in de-escalating issues calmly, maintaining high customer satisfaction, and meeting service-level goals.

Reliability, strong time management, and the ability to multitask in remote environments define my work style. I bring clear communication, efficient problem-solving, and a proactive approach to improving customer experience and operational workflows.

Experience

Work history, roles, and key accomplishments

NM
Current

Remote Customer Support Specialist

Notes Inc. Media

Jan 2022 - Present (3 years 9 months)

Provided customer support across email, chat, and social media, processing orders and refunds and resolving inquiries to maintain high satisfaction during product launches and campaigns.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Akure logoFA

Federal University of Technology, Akure

Bachelor of Science, Quantity Surveying

Completed a Bachelor of Science in Quantity Surveying focusing on cost estimation, construction contracts, and project management.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Temitope Adebayo - Remote Customer Support Specialist - Notes Inc. Media | Himalayas