Temidayo Oyebode
@temidayooyebode
I resolve customer questions across email, live chat, WhatsApp, and phone from first contact to closure.
NigeriaWhat I'm looking for
I've handled 500+ customer conversations at Land Republic, resolving product, payment, and buyer concerns across calls, WhatsApp, and email. I guide clients through multi-step purchases, maintain accurate interaction records, and escalate title issues through to closure.
As a Follow-Up & Member Care Volunteer at Celebration Church International, I make outbound feedback calls, resolve concerns on first contact, and track recurring complaints to improve how first-time visitors are received.
My background in teaching and event registration strengthened my ability to explain clearly, de-escalate issues, manage records, and support people calmly under pressure. I'm trained through Cisco's IT Customer Support Basics and the Foreign Customer Support Bootcamp, and I'm comfortable working remotely and asynchronously with English-speaking customers.
Experience
Work history, roles, and key accomplishments
Sales Partner
Land Republic
Mar 2022 - Present (4 years 6 months)
First point of contact for clients across calls, WhatsApp, and email, replying within minutes. Handled 500+ customer conversations since 2022, resolving product and payment questions end to end.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master of Science, Animal Production and Management
2025 -
Pursuing a Master of Science in Animal Production and Management at the University of Ibadan, Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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