Bukola Akerele

With over three years of hands-on experience in customer support, I’ve learned that real impact comes from truly listening to people and showing up for them—especially when it matters most. I take pride in my ability to adapt quickly, solve problems with care, and build genuine connections with customers.

Communication isn’t just a skill for me; it’s something I value deeply. I'm now looking to join a supportive, well-structured team where I can bring that same energy, make a meaningful difference, and continue learning and growing along the way. My achievements include creating self-service help center articles that reduced incoming tickets by 15% and maintaining a high customer satisfaction score consistently.