I am looking for a dynamic role that allows me to leverage my customer Engagement skills while fostering a collaborative and innovative work environment.
TO
Open to opportunities
Temidayo Onoda
@temidayoonoda
Result-oriented custkmer service representative with extensive social media experience.
NigeriaWhat I'm looking for
I am a result-oriented Customer Care Representative with extensive experience in social media management and a strong background in customer service. My proven ability to develop and implement effective marketing strategies has enhanced brand visibility and engaged target audiences. I am known for my exceptional communication and interpersonal skills, which foster positive relationships with clients and stakeholders.
Throughout my career, I have demonstrated a passion for staying ahead of industry trends and utilizing innovative approaches to achieve business objectives. My recent roles, including Social Media Manager and Customer Service Representative, have allowed me to hone my skills in content creation, customer engagement, and problem-solving, ensuring that I deliver high-quality results consistently.
Experience
Work history, roles, and key accomplishments
FS
Current
Social Media Manager
For SMES
Sep 2022 - Present (2 years 8 months)
Implemented social media campaigns to drive engagement, increase followers, and promote brand initiatives. Oversaw the creation of engaging content for various platforms, ensuring brand consistency and relevance.
HF
Volunteer Engagement Manager
Headfort Foundation
Sep 2023 - Aug 2024 (11 months)
Planned and organized volunteer recruitment events, workshops, and training sessions, leading to an increase in volunteer applications. Facilitated regular communication through newsletters and social media to keep volunteers informed and engaged.
HF
Customer Service Representative
Headfort Foundation
Sep 2023 - Aug 2024 (11 months)
Diagnosed and troubleshot customer issues effectively, providing solutions and alternatives to resolve problems promptly. Collaborated with internal teams to communicate customer insights and recommend enhancements to products or services.
Education
Degrees, certifications, and relevant coursework
FAFederal University of Technology, Akure
Bachelor of Science, Human Anatomy
2017 - 2023
Studied Human Anatomy, gaining a comprehensive understanding of the human body and its systems, which is essential for various health-related fields.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Salary expectations
80k-100k USD
Job categories
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