Tech Hub

Architecting and developing Salesforce solutions to automate manual data retrieval and campaign management processes. Collaborating with CIO and Operations director to design processes for sales and data teams, and managing data enrichment using Clay.com and Apollo.io.

Implemented Service Cloud solutions including Email-to-Case, Case Assignment, and Omni-Channel for Voice, SMS, and social channels.

Enhanced data model and user experience for internal users by developing Lightning Web Components for CRUD operations on multiple objects from a single page layout.

Migrated Salesforce to Monday.com after acquisition by Marmon Group, setting up sales processes and automations. Managed data migration across multiple objects while preserving record relationships.

Led technical architecture for healthcare platform, boosting patient data retrieval speed by 40%, automating reporting, developing custom REST APIs, and integrating third-party systems. Managed team and collaborated with executives.

Led multiple Salesforce projects including ERP implementations, packaging solution optimization, cybersecurity portal enhancement, Conga Composer implementations, and enterprise org merge with data migration.

Co-founded a startup focused on smart solutions for retail and security, including face recognition, people counting, and a self-checkout Android app. Managed development and launch on Google Play Store.

Led team to design and develop Salesforce-Shopify integration with bi-directional sync. Managed over 20 complex projects, improved client engagement by 40%, and consolidated over 500,000 records.

Bachelor of Technology in Electrical and Instrumentation Engineering from Krishna Institute of Engineering and Technology, Ghaziabad.