sourav tibrewal
@souravtibrewal
Salesforce Solution Architect delivering enterprise CRM integrations and AI-driven automation.
What I'm looking for
I’m a Salesforce Solution Architect with 9+ years of experience designing and delivering enterprise-grade CRM platforms across Healthcare, Telecom (Amdocs BSS/OSS), and Pharma. I hold 11 active Salesforce certifications, including Application Architect, Data Architect, and AI Specialist, and I specialize in end-to-end integration architecture (REST, SOAP, Platform Events, CDC, Bulk API 2.0) plus Agentforce/Einstein AI implementation.
In my current role, I architect Salesforce solutions across Health Cloud, Sales Cloud, and Experience Cloud for 5+ enterprise clients, supporting 500+ active users with zero critical post-go-live defects. I’ve also built automation that cut interaction logging time by 60%, removed a manual HR review process for a 1,000+ user org, and reduced production defect rate by ~40% through org-wide standards and team code reviews.
Experience
Work history, roles, and key accomplishments
Lead Salesforce Developer
ABSYZ Software Consulting
Jan 2022 - Present (4 years 6 months)
Architected end-to-end Salesforce solutions across Health Cloud, Sales Cloud, and Experience Cloud for enterprise clients. Built custom modules and automated user inactivity management with Batch Apex, and established security models and team coding standards.
Senior Salesforce Developer
Axtria Inc.
May 2020 - Jan 2022 (1 year 8 months)
Customized Salesforce CRM for pharma sales operations by building custom objects, automation flows, and REST API integrations. Designed integrations with third-party data platforms and supported feature releases, onboarding, and technical demos.
Designed and developed Salesforce CRM solutions for a telecom client (BSS/OSS domain), integrating with Amdocs billing and ordering systems via REST APIs. Implemented security and compliance controls and resolved critical pre-production QA bugs to prevent post-deployment incidents.
Managed and resolved Siebel CRM client issues in collaboration with onshore Java development and infrastructure teams. Contributed to server-side performance testing and Unix-based deployment scripting for quarterly releases.
Education
Degrees, certifications, and relevant coursework
RNS Institute of Technology
Bachelor of Engineering, Computer Science
Earned a Bachelor of Engineering in Computer Science from RNS Institute of Technology in Bangalore, completed in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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