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sourav tibrewalST
Open to opportunities

sourav tibrewal

@souravtibrewal

Salesforce Solution Architect delivering enterprise CRM integrations and AI-driven automation.

India
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What I'm looking for

I’m actively targeting Staff/Architect-level roles where I can design enterprise Salesforce CRM and integration architectures, deliver secure audit-compliant solutions, and turn complex stakeholder requirements into scalable, zero-defect outcomes.

I’m a Salesforce Solution Architect with 9+ years of experience designing and delivering enterprise-grade CRM platforms across Healthcare, Telecom (Amdocs BSS/OSS), and Pharma. I hold 11 active Salesforce certifications, including Application Architect, Data Architect, and AI Specialist, and I specialize in end-to-end integration architecture (REST, SOAP, Platform Events, CDC, Bulk API 2.0) plus Agentforce/Einstein AI implementation.

In my current role, I architect Salesforce solutions across Health Cloud, Sales Cloud, and Experience Cloud for 5+ enterprise clients, supporting 500+ active users with zero critical post-go-live defects. I’ve also built automation that cut interaction logging time by 60%, removed a manual HR review process for a 1,000+ user org, and reduced production defect rate by ~40% through org-wide standards and team code reviews.

Experience

Work history, roles, and key accomplishments

Axtria Inc. logoAI

Senior Salesforce Developer

Axtria Inc.

May 2020 - Jan 2022 (1 year 8 months)

Customized Salesforce CRM for pharma sales operations by building custom objects, automation flows, and REST API integrations. Designed integrations with third-party data platforms and supported feature releases, onboarding, and technical demos.

AM

Salesforce Developer

Nov 2018 - May 2020 (1 year 6 months)

Designed and developed Salesforce CRM solutions for a telecom client (BSS/OSS domain), integrating with Amdocs billing and ordering systems via REST APIs. Implemented security and compliance controls and resolved critical pre-production QA bugs to prevent post-deployment incidents.

Education

Degrees, certifications, and relevant coursework

RT

RNS Institute of Technology

Bachelor of Engineering, Computer Science

Earned a Bachelor of Engineering in Computer Science from RNS Institute of Technology in Bangalore, completed in 2016.

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