Venkatesh Nakka
@venkateshnakka
Experienced Salesforce consultant driving automation, integrations, and scalable CRM solutions.
IndiaWhat I'm looking for
I am a Salesforce consultant with 9+ years of hands-on experience implementing, customizing, and optimizing CRM solutions across healthcare, financial services, public sector, insurance, telecom and automobile industries.
I design and deliver scalable solutions using Apex, Lightning Web Components, OmniStudio (OmniScripts, DataRaptors, FlexCards), CPQ, Health Cloud, Service Cloud and integrations with systems like SAP, Slack and third-party APIs.
I have led end-to-end implementations, built automation using Flows and asynchronous Apex, managed deployments with tools such as COPADO, Gearset and Salesforce DX, and executed integrations with middleware including Dell Boomi.
I hold multiple Salesforce certifications (Admin, Sales Cloud, Service Cloud, CPQ, Platform Developer I, OmniStudio, AI Associate) and emphasize stakeholder collaboration, user training and measurable ROI through process improvements.
Experience
Work history, roles, and key accomplishments
Salesforce Consultant
Cras.com
Nov 2024 - Present (11 months)
Configured Salesforce CPQ including pricing rules, bundles, amendments, subscriptions and guided selling; diagnosed complex CPQ issues and delivered declarative enhancements and COPADO-managed deployments to improve quoting efficiency.
MCDesigned and implemented Omnistudio and Lightning solutions for healthcare workflows, built Case Management SLA automation, OmniChannel routing, Health Cloud integrations and dashboards to streamline clinical and provider workflows.
Salesforce Omnistudio Consultant
IES
Mar 2022 - Nov 2023 (1 year 8 months)
Delivered Omnistudio solutions using DataRaptors, OmniScripts, FlexCards and Integration Procedures, built a community application and implemented modular automation with Apex and LWC to improve public sector processes.
DESalesforce Lightning Consultant
Deloitte
Jan 2021 - Mar 2022 (1 year 2 months)
Architected and implemented Lightning and Apex solutions, integrations (REST, SAML, SAP), and declarative automations across Sales and Service Clouds, contributing to Wealth & Asset Management enhancements within Financial Services Cloud.
Associate Salesforce Consultant
ACS
Jan 2020 - Jan 2021 (1 year)
Developed Apex and Lightning solutions, built Dell Boomi REST integrations, led data migrations and created reports/dashboards while providing production support and managing deployments via Bitbucket and VS Code.
GEAssociate Salesforce Consultant
GE
Jun 2019 - Jan 2020 (7 months)
Implemented Service Cloud end-to-end, developed Apex and Lightning components, optimized code and security models, and managed deployments using Bitbucket and VS Code to improve platform scalability and maintainability.
Salesforce Developer
One America
May 2018 - Jun 2019 (1 year 1 month)
Designed Apex classes, triggers and test classes, configured security and data models, and led data migration and release activities using Bitbucket and VS Code to ensure reliable insurance platform operations.
AVDeveloped high-performance Apex classes, triggers and validation rules, led data migration and managed version control and deployments using Bitbucket and VS Code to enhance telecom CRM capabilities.
Education
Degrees, certifications, and relevant coursework
AUAndhra University
Bachelor of Engineering, Electrical & Electronics Engineering
Grade: 72.70
Completed Bachelor of Engineering in Electrical & Electronics Engineering with a CGPA of 72.70, graduating in April 2014 in Visakhapatnam, Andhra Pradesh.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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