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Ashutosh Srivastava

@ashutoshsrivastava1

Message

I lead enterprise Salesforce Health Cloud and Field Service implementations.

India

Message

I've led Salesforce delivery at IBM for global clients including Johnson & Johnson, Macquarie Bank, Florida Power & Light, Weston Foods, Abbott, and Shell. I build end-to-end solutions across Health Cloud, Field Service Lightning, Sales Cloud, Service Cloud, Financial Services Cloud, and Experience Cloud.

For Johnson & Johnson, I lead Health Cloud enhancements supporting patient services and field and agent workflows, including data-model design, Apex, Lightning Web Components, and REST integrations with logging, retries, and error handling. At Florida Power & Light, I led a nine-member FSL team delivering work-order lifecycle, service-appointment scheduling, dispatcher console, and optimization rules.

Across 13+ years on Salesforce, I've owned technical design, HLD and LLD documentation, code reviews, release management, Agile ceremonies, and offshore team mentoring. I'm a certified Salesforce Application and System Architect who translates business workflows into secure, bulk-safe, scalable platform solutions.

Experience

Work history, roles, and key accomplishments

Current

Senior Advisory Consultant

Current

IBM India Pvt. Ltd.

Nov 2018 - Present (7 years 10 months)

Technical lead on a Salesforce Health Cloud program for a global life-sciences client, owning design and delivery of enhancements across data model, Apex, and Lightning Web Components. Lead REST integrations, author HLD documents, drive code reviews, and mentor developers.

Salesforce Health Cloud Apex Lightning Web Components REST APIs Code Review Agile Mentor

Team Lead

Macquarie Bank

Oct 2023 - Dec 2024 (1 year 2 months)

Led offshore Salesforce development on Sales Cloud and Service Cloud, ensuring on-time sprint delivery in an Agile environment. Collaborated with onshore architects and stakeholders to translate business needs into scalable Apex and LWC solutions.

Salesforce Sales Cloud Service Cloud Apex LWC Agile Code Review

FSL Team Lead

Florida Power & Light

Oct 2022 - Sep 2023 (11 months)

Led a 9-member FSL development team delivering an end-to-end Field Service Lightning solution for a large US utilities client. Designed work-order lifecycle, scheduling, dispatcher console, and optimization rules to maximize technician utilization.

Field Service Lightning Work Order Management Scheduling Dispatcher Apex LWC L&D Code Review

FSL Team Lead

IBM India Pvt. Ltd.

Oct 2021 - Oct 2022 (1 year)

Led end-to-end FSL and Sales Cloud delivery, owning technical design, team coordination, and partner-facing feature demos. Delivered scalable FSL configurations and custom Apex and LWC extensions.

Field Service Lightning Sales Cloud Apex LWC Technical Design Team Coordination

Senior Developer / Team Lead

Weston Foods

Nov 2019 - Oct 2021 (1 year 11 months)

Built Lightning Web Components and Aura components for FSL and Experience Cloud portal use-cases. Developed secure Apex classes, triggers, and batch jobs; configured data models, sharing, and security.

Lightning Web Components Aura Apex Triggers Batch Experience Cloud Data Modeling Security

Senior Developer

Abbott

Jun 2019 - Nov 2019 (5 months)

Delivered LWC and Apex development for Sales Cloud and Experience Cloud community portal, including data-model setup and requirement analysis.

Lightning Web Components Apex Sales Cloud Experience Cloud Data Modeling

Senior Developer

Shell

Dec 2018 - May 2019 (5 months)

Lightning component and Apex development across Sales Cloud and Experience Cloud portal.

Lightning Components Apex Sales Cloud Experience Cloud

Salesforce Tech Lead

KVP Business Solutions

Nov 2017 - Nov 2018 (1 year)

Led Lightning, Apex, batch, and Visualforce development; drove sprint planning, architectural design, TDD authoring, and production deployments; handled data loads and post-release data updates.

Lightning Apex Batch Visualforce Sprint Planning Architecture Deployment Data Loader

Salesforce Developer

Cognizant Technology Services

Nov 2015 - Nov 2017 (2 years)

Built Apex classes, triggers, Visualforce pages, and packaged deliverables; set up data model and security; integrated AppExchange products.

Apex Triggers Visualforce Data Modeling Security AppExchange

Salesforce Developer

KVP Business Solutions

Jun 2014 - Nov 2015 (1 year 5 months)

Sales Cloud development including fields, validations, workflows, Apex, triggers, Visualforce pages, and deployments; Eloqua-based campaign management and HTML email templates.

Sales Cloud Apex Triggers Visualforce Workflow Management Eloqua