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Syed Abdul

@syedabdul2

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Senior Salesforce Developer at Yext India, developing CPQ quote processes and Zuora order-to-cash integration.

India

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At Yext India Pvt. Ltd, I work on Salesforce CPQ quote processes and an integration with Zuora for the order-to-cash process. I also configured Advanced Approvals and developed a DevOps strategy using GitHub and TeamCity.

Across roles at Wilcosource, TechMahindra, and other organizations, I’ve designed and developed Salesforce solutions spanning Service Cloud, Sales Cloud, and Lightning. My work includes Salesforce integrations with SAP and other systems, REST APIs, and a ReactJS application on Salesforce for employee feedback.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Developer

Current

Yext India Pvt. Ltd.

Dec 2021 - Present (4 years 10 months)

Working on Salesforce CPQ to configure, design, and develop quote processes for existing applications using Apex, triggers, and batch jobs, and developing integration with revenue system Zuora for order to cash process.

Salesforce CPQ Apex Triggers Batch Processing Zuora Conga Docusign DevOps GitHub TeamCity

Salesforce Architect

Wilcosource

Dec 2020 - Nov 2021 (11 months)

Hands-on architecting, designing, coding, and configuring using Community Cloud, Service Cloud, Apex, SOQL, SOSL, and Lightning. Led team of developers, QAs, BAs, and admins, and built Community Cloud applications for patients, doctors, hospitals, and insurance providers.

Salesforce Community Cloud Service Cloud Apex SOQL SOSL Workbench Visual Studio Visualforce Lightning Aura LWC Force

Technical Architect

TechMahindra

Jun 2018 - Dec 2020 (2 years 6 months)

Worked with clients to build CRM strategy and roadmap leveraging Salesforce technology. Provided technical oversight for multiple projects, led agile teams, and managed technical delivery of custom development, integrations, and data migration.

Salesforce Service Cloud Lightning Apex Triggers Batch Classes Jira Agile Data Management Integration Release Management

Salesforce Consultant

Sony India

Mar 2018 - May 2018 (2 months)

Participated in requirement gathering, designed high-level and low-level solution documents, provided estimates, and advised development and support teams on Salesforce application maintenance.

Salesforce Microsoft Visio Photoshop Solution Design Requirements Gathering

Salesforce Consultant

Sony Belgium

Sep 2017 - Feb 2018 (5 months)

Gathered requirements and developed Salesforce applications, worked on mobile SDK integration, set up release management with Bitbucket and Bamboo, and designed REST APIs for SharePoint integration.

Salesforce Mobile SDK Bitbucket Bamboo REST APIs OAuth ImportBuddy Timba Surveys

Salesforce Developer

Zalando SE

Apr 2016 - Aug 2017 (1 year 4 months)

Delivered software solutions, developed a ReactJS single-page application for employee feedback, automated data transfer from SAP to SFDC using Java, and set up CI/CD with Jenkins.

Salesforce React Lightning Java SOAP APIs Jenkins GitHub Agile SAP

Specialist-Salesforce

HP Enterprise

Sep 2015 - Apr 2016 (7 months)

Supported Service Cloud business processes, resolved defects, created scripts to semi-automate user creation, and branded customer portal.

Salesforce Service Cloud Scripting Reporting Customer Portal

Senior Developer-Salesforce

Delta Technology

Jun 2013 - Aug 2015 (2 years 2 months)

Customized Sales Cloud and Service Cloud processes, designed solution architecture, integrated Salesforce with third-party applications and legacy systems, and implemented trigger frameworks.

Sales Cloud Service Cloud Apex SOQL Visualforce REST APIs SAP SQL Server AS 400 TIBCO DbAmp Big Machines Design Patterns

SSE-Programming

Salesforce.com Inc

Nov 2011 - Apr 2013 (1 year 5 months)

Developed proof of concepts for Sales Engineering team, implemented Single Sign On, customized portals, and used jQuery and Google Visualization API for frontend designs.

Salesforce Apex Visualforce jQuery Google Visualization API SSO Service Console

Programmer Analyst

Cognizant Technology Services

Nov 2010 - Nov 2011 (1 year)

Performed Salesforce administrative and configuration tasks, managed security features, created reports and dashboards, and ran Selenium automation tests.

Salesforce Administration Security Reports Dashboarding Selenium Java