Syed Abdul

Working on Salesforce CPQ to configure, design, and develop quote processes for existing applications using Apex, triggers, and batch jobs, and developing integration with revenue system Zuora for order to cash process.

Hands-on architecting, designing, coding, and configuring using Community Cloud, Service Cloud, Apex, SOQL, SOSL, and Lightning. Led team of developers, QAs, BAs, and admins, and built Community Cloud applications for patients, doctors, hospitals, and insurance providers.

Worked with clients to build CRM strategy and roadmap leveraging Salesforce technology. Provided technical oversight for multiple projects, led agile teams, and managed technical delivery of custom development, integrations, and data migration.

Participated in requirement gathering, designed high-level and low-level solution documents, provided estimates, and advised development and support teams on Salesforce application maintenance.

Gathered requirements and developed Salesforce applications, worked on mobile SDK integration, set up release management with Bitbucket and Bamboo, and designed REST APIs for SharePoint integration.

Delivered software solutions, developed a ReactJS single-page application for employee feedback, automated data transfer from SAP to SFDC using Java, and set up CI/CD with Jenkins.

Supported Service Cloud business processes, resolved defects, created scripts to semi-automate user creation, and branded customer portal.

Customized Sales Cloud and Service Cloud processes, designed solution architecture, integrated Salesforce with third-party applications and legacy systems, and implemented trigger frameworks.

Developed proof of concepts for Sales Engineering team, implemented Single Sign On, customized portals, and used jQuery and Google Visualization API for frontend designs.

Performed Salesforce administrative and configuration tasks, managed security features, created reports and dashboards, and ran Selenium automation tests.

Worked as Java developer in CRM Banking application.

Grade: 80%

Bachelor of Engineering in Electronics and Communication from Mufakkam Jah College of Engineering & Technology, Osmania University, with 80% marks.

Grade: 89%

Intermediate in M.P.C from Little Flower Junior College, Board of Intermediate Examination, with 89% marks.

Grade: 82%

S.S.C from Momen High School, Dabeerpura, with 82% marks.