Kalysha Hurst
@kalyshahurst
Customer-focused service professional with leadership and hands-on operations experience.
United StatesWhat I'm looking for
I am a customer-focused service professional with extensive hands-on experience in fast food, retail, and call-center environments, complemented by supervisory and inspection responsibilities. I have a proven record of ensuring quality control, managing cash transactions, training and leading teams, and resolving customer issues efficiently.
Throughout my roles I have driven operational consistency by enforcing food-safety and quality standards, streamlining customer service processes, and supporting back-of-house production and shipping tasks. I bring strong organizational skills, technical familiarity with help-desk and desktop support concepts, and a dependable work ethic to roles that require both frontline customer interaction and behind-the-scenes operational support.
Experience
Work history, roles, and key accomplishments
Cashier / Customer Service
Jack's Family Restaurants
Aug 2022 - Dec 2024 (2 years 4 months)
Inspected and processed food products for quality control, separated and packed meats for shipment, and provided cashier and customer service support across front- and back-of-house operations.
TBShift Leader / Manager
Taco Bell
Nov 2021 - Dec 2024 (3 years 1 month)
Managed shift operations, supervised staff, handled customer service and cashier duties, and ensured timely food preparation and service during shifts.
COAnswered customer inquiries, processed orders and payments, updated accounts, resolved complaints, and tracked customer service metrics to maintain service quality.
Crew Member / Manager
Hardee's
Jan 2018 - Aug 2020 (2 years 7 months)
Served customers, accepted payments, recorded orders, maintained dining and kitchen cleanliness, and supported supervisory tasks to ensure efficient fast-food operations.
Server / Cashier
Taco Casa
Jun 2015 - Nov 2017 (2 years 5 months)
Provided table service and cashier duties, took and recorded customer orders, processed payments, and maintained organized dining and service areas.
Nursing Assistant
Camden Nutrition Center
May 2015 - Aug 2015 (3 months)
Prepared and inspected meal trays, loaded trays with utensils and condiments, and maintained cleanliness of work and dining areas to support nutrition services.
Education
Degrees, certifications, and relevant coursework
Wilcox Central High School
High School Diploma, General Education
High School Diploma from Wilcox Central High School in Camden, Alabama.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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