At Orca Supermarket, I greeted shoppers, answered questions, and helped customers find products and understand promotions, pricing, and store policies. I also investigated complaints, offered solutions, and escalated complex matters to management.
At Mumalah Beauty Spa, I supported customer satisfaction and client retention through personalized service, monitored retail inventory, and informed customers about new services and promotions. At Sun Life Financial (Canada), I conducted needs-based financial assessments and provided ongoing client support and policy reviews.

