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Fondungallah Anu

@fondungallahanu

Customer service and sales professional at Allianz UK who generated and qualified new business opportunities through outbound calls.

Cameroon
Message

At Allianz UK, I generated and qualified new business opportunities through outbound calls, referrals, customer enquiries, digital channels, and proactive prospecting. I spoke with prospective and existing customers to understand their insurance needs and identify appropriate coverage solutions.

At Seventh-Day Adventist Hospital, I served as a first point of contact for patients, visitors, and healthcare providers. I registered patients, updated records, and scheduled appointments for consultants and specialist clinics.

At PREPLY, I called prospective customers to introduce its language learning services, qualify leads, and explain the benefits of the services. I also completed Dakins Foreign Customer Service Training.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Buea logoUB

University of Buea

Master's, Biochemistry

Pursued a Master's degree in Biochemistry, expected to complete in 2024.

University of Buea logoUB

University of Buea

BSc, Biochemistry and Molecular Biology

Completed a Bachelor of Science in Biochemistry and Molecular Biology in 2021.

DA

Dakins

Certificate, Customer Service

Completed a foreign customer service training program.

Tech stack

Software and tools used professionally

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