Tatyanna Ross

Provided customer support for airline passengers by assisting with travel documentation, check-in procedures, airport services, and flight information, while resolving concerns and maintaining confidentiality.

Served customers in a fast-paced pastry setting by coordinating orders accurately and on time, maintaining inventory records and operational documentation, and meeting production deadlines.

Supported quality and operations by developing SOPs, preparing technical and production documentation, coordinating with multiple departments, and recommending process improvements while ensuring compliance.

Supervised daily operations and pastry production by training employees, managing inventory and production planning/scheduling, maintaining operational documentation, and improving workflow efficiency to enhance customer experiences.

Assisted daily food production in a high-volume team environment while supporting consistency and quality, inventory organization, and food safety and cleanliness standards.

Assisted with daily kitchen operations and inventory organization while maintaining cleanliness and workplace organization and supporting efficient daily workflow.

Supervised day-to-day deli operations while supporting customer service, coordinating staff scheduling and workflows, maintaining inventory accuracy and stock organization, training new employees, and resolving customer concerns professionally.

Supported practical laboratory sessions by assisting lecturers and students, preparing laboratory equipment and instructional materials, and maintaining lab organization and equipment readiness.

Coordinated daily staff operations and delegated responsibilities for high-volume events, delivering customer service and supervising teams to maintain operational efficiency.

Currently pursuing a Bachelor of Science in Food Science and Technology at the University of Trinidad and Tobago, with expected completion in 2028.

Completed a Diploma in Food Technology at the University of Trinidad and Tobago in 2026.

Completed a Diploma in Baking and Pastry Arts at the Trinidad and Tobago Hospitality & Tourism Institute in 2018.

Completed CSEC at St. James Secondary School.