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Lori Cooper

@loricooper

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Senior operations and client support specialist delivering calm execution and executive-ready coordination.

Trinidad and Tobago

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What I'm looking for

I’m looking for a remote or hybrid role where I can lead operations support and client service—handling documentation, coordination, and conflict resolution with discretion. I thrive in fast-paced teams that value compliance, organization, and strong communication.

I’m a highly adaptable operations and client support professional with 15+ years of experience across international aviation, legal administration, education, and freelance design support. I’m recognized for delivering exceptional service in fast-paced, high-pressure environments using discretion, organization, and clear communication.

In recent roles, I’ve led customer operations support by managing passenger concerns, service recovery, conflict resolution, and strict compliance with operational and aviation safety protocols. I also bring strong remote coordination and executive-style administration—handling documentation management, client relations, scheduling, travel coordination, and professional presentation design.

Experience

Work history, roles, and key accomplishments

Interior Design Consultant

Self-Employed

Jan 2020 - Jan 2021 (1 year)

Managed freelance interior design client projects from concept through execution, including consultations, moodboards, sourcing, and visual presentations. Created presentation materials using Canva and 3D/digital design tools while balancing multiple client priorities and deadlines.

Autodesk SketchBook Pro Interior Design Consultation Canva SketchUp Autodesk Sketchbook Pro Presentation Design Sourcing client project management

English Language Instructor

Freelance / Private Instruction

Jan 2018 - Jan 2020 (2 years)

Delivered personalized English language instruction to non-native speakers in one-on-one and small group settings. Handled lesson planning, scheduling, client communication, and progress tracking independently.

English tutoring personalized instruction Lesson planning Scheduling Client Communication Progress Track Independent Delivery