Angela User

I am a dedicated customer service and credit & collections professional with over a decade of hands-on experience managing accounts, collections, and office operations. I consistently delivered top-tier customer service and handled difficult customer interactions with professionalism.

I have leadership experience as a manager, having been promoted rapidly in multiple roles and responsible for bookkeeping, payroll, and team sales performance. My background includes producing and running reports, accounts receivable/payable, general ledger reconciliation, and financial report writing.

Technically, I am competent with Microsoft Office (Word, Excel, Outlook), QuickBooks, SAP, and various accounting software, and I type at 200 wpm. I emphasize organization, accuracy, and timely collections in all my work.

I am authorized to work in the U.S. and I bring reliability, strong communication, and a results-driven approach to roles in customer service, accounting, and office management.