Tasko User - Office Administrator - Allcargo Express Inc | Himalayas
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Tasko User

@taskouser

Dedicated customer service professional with 13 years of experience.

Canada
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What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

With over 13 years of experience in customer service, I have honed my skills in delivering exceptional service and fostering client loyalty. My career has been marked by a commitment to efficiency and a strong ability to resolve customer inquiries effectively. I pride myself on my excellent communication skills and my ability to perform under pressure, ensuring that every customer interaction is positive and productive.

Currently, I serve as an Office Administrator at Allcargo Express Inc., where I coordinate office activities and manage clerical duties to maintain operational efficiency. My previous roles, including Beauty Advisor and Administrative Assistant, have equipped me with a diverse skill set that includes consultative selling, cash handling, and administrative support. I am passionate about creating enriching customer experiences and am always looking for ways to improve service delivery.

Experience

Work history, roles, and key accomplishments

MY

P/T Key Holder

Marshall Retail Group YVR

Jul 2016 - Jan 2017 (6 months)

Assisted the store manager in training staff and was responsible for opening and closing the store, including handling cash transactions.

SE

Freelance Makeup Artist

Self Employed

Sep 2014 - Apr 2015 (7 months)

Provided makeup artistry services on a freelance basis, catering to various client needs and preferences.

TU

P/T Sales Associate

TOYS R US

Dec 2012 - Sep 2013 (9 months)

Interacted with guests on the sales floor and at the cash register, utilizing company selling approaches to enhance guest experience.

Education

Degrees, certifications, and relevant coursework

Blanche Macdonald Centre logoBC

Blanche Macdonald Centre

Diploma, Hotel and Resort Business Management

2012 - 2013

Completed a diploma in Hotel and Resort Business Management, focusing on the operational aspects of managing hotels and resorts, including customer service, marketing, and financial management.

Canadian Tourism College logoCC

Canadian Tourism College

Bachelor of Science, Tourism

2005 - 2010

Graduated as Valedictorian with a Bachelor of Science in Tourism, focusing on tourism management, hospitality, and travel industry practices.

UD

University of Perpetual Help Rizal System DALTA

Specialist Certificate, Microsoft Office

Completed a Microsoft Office Specialist certification, demonstrating proficiency in Microsoft Office applications.

Canadian Tourism College logoCC

Canadian Tourism College

Pre-Employment Diploma, Flight Attendant

2012 - 2012

Achieved a Flight Attendant Pre-Employment Diploma, preparing for a career in the airline industry with training in safety, customer service, and emergency procedures.

Tech stack

Software and tools used professionally

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