Tasko User
@taskouser
Dedicated customer service professional with 13 years of experience.
What I'm looking for
With over 13 years of experience in customer service, I have honed my skills in delivering exceptional service and fostering client loyalty. My career has been marked by a commitment to efficiency and a strong ability to resolve customer inquiries effectively. I pride myself on my excellent communication skills and my ability to perform under pressure, ensuring that every customer interaction is positive and productive.
Currently, I serve as an Office Administrator at Allcargo Express Inc., where I coordinate office activities and manage clerical duties to maintain operational efficiency. My previous roles, including Beauty Advisor and Administrative Assistant, have equipped me with a diverse skill set that includes consultative selling, cash handling, and administrative support. I am passionate about creating enriching customer experiences and am always looking for ways to improve service delivery.
Experience
Work history, roles, and key accomplishments
Office Administrator
Allcargo Express Inc
Dec 2021 - Present (3 years 7 months)
Coordinated office activities and operations to ensure efficiency. Managed clerical duties, including answering phone calls and responding to emails, and handled purchasing of office supplies.
Beauty Advisor
Modern Beauty Supplies
Apr 2021 - Jan 2022 (9 months)
Provided superior customer service and educated clients through consultative selling. Managed cash handling and performed opening and closing duties.
Administrative Assistant
Ceramex Tile & Stone
May 2018 - Apr 2021 (2 years 11 months)
Handled general administrative tasks and queries from senior managers. Created invoices and managed cash transactions.
P/T Cashier
Church’s Chicken
May 2018 - May 2020 (2 years)
Welcomed customers and assisted in determining their orders while handling cash transactions efficiently.
Office Administrator
GL Stone Tile
Jul 2016 - May 2018 (1 year 10 months)
Coordinated office activities, supervised administrative staff, and managed office supply inventory while ensuring compliance with company policies.
P/T Key Holder
Marshall Retail Group YVR
Jul 2016 - Jan 2017 (6 months)
Assisted the store manager in training staff and was responsible for opening and closing the store, including handling cash transactions.
Receptionist
MTS Logistics
Jul 2014 - Jul 2016 (2 years)
Received and directed telephone messages, maintained filing systems, and managed office supplies inventory.
Freelance Makeup Artist
Self Employed
Sep 2014 - Apr 2015 (7 months)
Provided makeup artistry services on a freelance basis, catering to various client needs and preferences.
Front End Clerk
Safeway Ltd.
Apr 2013 - Jul 2014 (1 year 3 months)
Handled payment transactions and addressed customer concerns with patience and professionalism.
P/T Sales Associate
TOYS R US
Dec 2012 - Sep 2013 (9 months)
Interacted with guests on the sales floor and at the cash register, utilizing company selling approaches to enhance guest experience.
Sales Associate
Canadian Tire
Oct 2011 - Dec 2012 (1 year 2 months)
Provided product information and handled customer inquiries while contributing to team productivity goals.
Education
Degrees, certifications, and relevant coursework
Blanche Macdonald Centre
Diploma, Hotel and Resort Business Management
2012 - 2013
Completed a diploma in Hotel and Resort Business Management, focusing on the operational aspects of managing hotels and resorts, including customer service, marketing, and financial management.
Canadian Tourism College
Bachelor of Science, Tourism
2005 - 2010
Graduated as Valedictorian with a Bachelor of Science in Tourism, focusing on tourism management, hospitality, and travel industry practices.
University of Perpetual Help Rizal System DALTA
Specialist Certificate, Microsoft Office
Completed a Microsoft Office Specialist certification, demonstrating proficiency in Microsoft Office applications.
Canadian Tourism College
Pre-Employment Diploma, Flight Attendant
2012 - 2012
Achieved a Flight Attendant Pre-Employment Diploma, preparing for a career in the airline industry with training in safety, customer service, and emergency procedures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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