Sinmile Adedeji-Femi

Served as the first point of contact for client intake interviews and processed detailed documentation. Managed high volumes of in-person and phone inquiries, providing clear explanations of processes and resolving conflicts with professionalism.

Maintained client records, managed confidential data, and ensured document accuracy. Processed invoices, managed accounts payable/receivable, and reconciled financial records.

Delivered exceptional service to a diverse customer base, addressing inquiries and resolving complaints with empathy and professionalism to ensure satisfaction. Processed orders and payments accurately using point-of-sale systems, maintaining precision in cash handling and transaction records.

Managed office reception, answered calls, scheduled appointments, and directed visitors. Processed reservations, handled customer inquiries, and supported event coordination.

Completed a Bachelor of Criminology with a minor in Family Social Science. Gained foundational knowledge in criminal justice, social structures, and family dynamics.

Obtained a High School Diploma, completing secondary education requirements. Developed foundational academic skills across various subjects.