Tony bui
@tonybui
Detail-oriented Office Administration professional
What I'm looking for
As a seasoned Office Administration professional with over 10 years of experience, I have honed my skills in managing calls, training staff, and processing claims. My expertise in sorting incoming mail/packages, data entry, and coordinating shipments has allowed me to streamline processes and maintain organized records. I am adept at handling correspondence and confidential information, with a strong ability to type a minimum of 40 words per minute.
Throughout my career, I have demonstrated exceptional customer service skills, actively listening to client needs and addressing customer application inquiries. I have also facilitated training of staff members, providing hands-on practice and support to develop staff skills in application processing. My strong communication, interpersonal, analytic, and collaboration skills have enabled me to work effectively in fast-paced environments.
I am excited about the opportunity to bring my skills and expertise to a new role, where I can continue to make a positive impact and drive operational efficiency.
Experience
Work history, roles, and key accomplishments
Payment Service Officer/Business Expertise Advisor
Service Canada
Nov 2022 - Present (2 years 7 months)
Delivered exceptional customer service, facilitated training of staff members, and contributed to the development of policies and procedures.
Payment Service Officer
Service Canada
Jul 2022 - Nov 2022 (4 months)
Utilized proprietary software tools to access and review claim documents, and ensured compliance with departmental standards.
Stock Handler
Hugo Boss
Jun 2021 - Jul 2022 (1 year 1 month)
Enhanced operational efficiency by receiving and processing shipments, and supported the sales team.
Preloader
UNITED PARCEL SERVICE
Nov 2020 - Jun 2021 (7 months)
Loaded packages onto the truck efficiently, and collaborated with team members to oversee storage of surplus shipments.
Merchandiser
Devrew Merchandising
Jan 2020 - Apr 2020 (3 months)
Conducted store audits, demonstrated products, and educated staff about product knowledge.
Remote Customer Support Technician
Staples Canada
Nov 2015 - Jan 2020 (4 years 2 months)
Boosted tech service sales, increased turnaround time, and contributed to testing and troubleshooting of new software.
Support Specialist
247 Networks Ltd
Feb 2014 - Nov 2015 (1 year 9 months)
Administered client servers, provided high-quality support, and designed a data access solution.
Computer Specialist
London Drugs
Sep 2007 - Feb 2014 (6 years 5 months)
Delivered outstanding service, managed sales processes, and assisted customers in finding products.
Office Assistant
Rick's Goldsmith
Oct 2011 - Apr 2012 (6 months)
Played a vital role in ensuring smooth team operations, created invoices, and assisted with jewelry repair.
Education
Degrees, certifications, and relevant coursework
Tony hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentAvailability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Tony?
You can contact Tony and 90k+ other talented remote workers on Himalayas.
Message TonyFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
