Open to opportunities

Tashi Mckenzie

@tashimckenzie

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Dependable customer service professional with healthcare support and retail experience.

Jamaica

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What I'm looking for

I seek a role where I can provide excellent customer service, grow professionally, and develop skills in a supportive, team-oriented environment.

I am a dependable and motivated professional with experience in customer service, retail operations, and healthcare support, including a Pediatric Nursing Certificate earned in 2024.

I consistently deliver excellent customer service in fast-paced environments, resolving inquiries professionally and accurately handling transactions while maintaining organized work areas.

I bring strong communication, teamwork, and problem-solving skills, and I am reliable, adaptable, and detail-oriented with a proven ability to learn quickly.

I am committed to contributing my experience and dedication to an organization while continuing to develop new skills and grow professionally.

Experience

Work history, roles, and key accomplishments

Counter Clerk

Juici Patties

Provided prompt, friendly counter service, accurately processed customer orders and payments while maintaining an organized service area.

Point of Sale Cash Handling Customer Service Order Processing Food Service Time Management Attention To Detail

Customer Service Agent

Alorica

Delivered high-volume customer support in a fast-paced call center, resolving inquiries professionally and maintaining customer satisfaction.

Customer Service Conflict Resolution CRM Communication Problem Solving Time Management

Cashier

Marlene Emporium Wholesale & Retail

Processed sales transactions with accuracy, managed cash handling procedures, and provided courteous assistance to retail customers.

Cash Handling Customer Service Attention To Detail Retail Operations Communication

Education

Degrees, certifications, and relevant coursework

Distinction College

Certificate, Pediatric Nursing

2024 - 2024

Grade: Distinction

Completed a Pediatric Nursing Certificate during May–August 2024.

Cumberland High School

High School Diploma, General/Vocational Secondary Education

2015 - 2020

Activities and societies: City & Guilds English – Stage 2; NCTVET Food & Beverage Restaurant Service (Server) – Level 1; NCTVET Commercial Food Preparation – Pending; NCTVET Data Operations – Pending

Secondary education with completed vocational and certification courses including City & Guilds English Stage 2 and NCTVET qualifications.