Open to opportunities

Tarek Khazri

@tarekkhazri

Message

I am reliable, detail-oriented, and able to work independently in a remote environment.

Qatar

Message

What I'm looking for

I seek customer-facing roles in travel or retail where I can use my multilingual skills, deliver empathetic service, and grow into senior service or supervisory positions.

I always receive recognition from supervisors for quality assurance and positive customer feedback. I bring strong conflict resolution skills, calmness under pressure, and high emotional intelligence to every customer interaction.

Experience

Work history, roles, and key accomplishments

Current

Sales Assistant

Current

Qatar Duty Free – Qatar Airways

Apr 2025 - Present (10 months)

Assist international travelers with high-end duty-free purchases, meet sales targets, and maintain store presentation while delivering service aligned with Qatar Airways standards in a fast-paced airport environment.

Customer Service Retail Sales Visual Merchandising Cross Cultural Communication Product Knowledge Conflict Resolution

Customer Care Specialist

Assist Digital

May 2022 - Mar 2025 (2 years 10 months)

Managed reservations, cancellations, and refunds for Booking.com across multilingual channels, promoted for performance, and recognized for quality assurance and positive customer feedback.

Customer Support Reservations Management Quality Assurance English French Arabic CRM Systems

Private Tutor

Self-Employed

Jan 2014 - Dec 2022 (8 years 11 months)

Provided personalized tutoring to children and teenagers across multiple subjects, developing customized lesson plans and tracking student progress to improve academic outcomes.

Lesson planning Communication Time Management

Education

Degrees, certifications, and relevant coursework

Faculty of Humanities and Social Sciences of Tunis

Bachelor's Degree, English Language

Completed a Bachelor's degree in English Language with coursework focused on English language studies and related humanities subjects, graduating in June 2014.