Amira Sfar

Welcomed guests, handled complaints and social media responses, coached staff, and provided information on hotel facilities to improve guest satisfaction.

Welcomed guests, managed guest complaints, coordinated with departments for customer care, and provided information about hotel services.

Communicated with prospective students by phone to present products, manage promotions, and resolve inquiries to drive enrollments.

Delivered comprehensive customer service, managed stock and logistics, and oversaw finance-related customer processes to maintain service quality.

Managed student enrollment, proctored placement tests, and handled administrative tasks to support student welfare and program delivery.

Led cabin crew recruitment and performance monitoring, managed catering and uniforms, and trained crew to enhance onboard service quality.

Managed daily operations of a cabin crew training center including finance, student and instructor welfare, admissions, and recruitment processes.

Oversaw staff training and performance, ensured food quality and delivered customer care in a restaurant chain environment.

Managed cabin crew recruitment, training, and development while overseeing onboarding catering, uniforms, and in-flight entertainment projects.

Provided premium cabin service for 10 years across multiple aircraft types, handling VIP flights, safety, first aid, and guest service in first and business classes.

Performed cabin crew duties including passenger service and safety during seasonal employment.

Delivered in-flight service and safety procedures during early career role supporting passenger experience.

Obtained a Train the Trainer certificate in September 2017.

Completed first level studies in American and English literature, history and civilization.