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Tannuu User

@tannuuuser

Customer-focused contact center representative skilled in problem-solving and service excellence.

India
Message

What I'm looking for

I seek a customer-facing role where I can resolve complex issues, support delivery operations, use CRM tools effectively, and grow within a collaborative, service-oriented team.

I am a customer service professional with hands-on experience in contact center environments supporting major clients like Verizon and Amazon. I excel at responding to inquiries, providing accurate product and service information, and collaborating across departments to resolve complex issues.

My background includes virtual and in-person customer support roles where I managed escalations (L3 support), supported shipping and delivery processes, and maintained high data integrity while building strong customer relationships.

I am pursuing a B.Com and bring solid product knowledge, active listening, CRM and spreadsheet proficiency, and a commitment to delivering exceptional customer satisfaction that drives business results.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TH

Tapasya Degree College - Hyderabad

Bachelor of Commerce, Commerce

Pursuing B. Com with coursework in Civics, Economics, and Commerce; expected completion in 2026.

LH

Loyola Academy Junior College - Hyderabad

Intermediate (CEC), Civics, Economics, and Commerce

Completed CEC (Civics, Economics, and Commerce) intermediate studies, graduating in 2020.

SH

St. Alphonsus High School - Hyderabad

SSC, Secondary Education

Grade: 65%

Completed Secondary School Certificate (SSC) in 2018 with a score of 65%.

Tech stack

Software and tools used professionally

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