Open to opportunities

Tanner Woody

@tannerwoody

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Driven bilingual professional with a goal-driven outlook.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a driven and dynamic professional with a strong background in customer service, communication, and leadership development. Currently, I serve as a Patient Service Advocate at FastMed Urgent Care, where I provide patients with a welcoming and expedited check-in experience while efficiently processing insurance benefits and copayments. My commitment to enhancing patient satisfaction is evident in my daily interactions and the positive feedback I receive.

Previously, I worked as a Pharmacy Technician at Ingles Markets, where I successfully filled over 400 prescriptions daily, contributing to a 20% increase in patient satisfaction. My experience also includes roles as a Tech Consultant at Target, where I activated cellphones and maintained exceptional guest service, leading to a 30% increase in positive reviews. My diverse background in various customer-facing roles has equipped me with the skills necessary to thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Patient Service Advocate

FastMed Urgent Care

Aug 2024 - Present (11 months)

Provided patients with a welcome and expedited check-in process. Processed insurance benefits, copayments, worker’s compensation, and DOT physicals.

Payment Processing Customer Service

Pharmacy Technician

Ingles Markets

Jan 2022 - Present (3 years 6 months)

Successfully filled over 400 prescriptions daily, leading to a 20% increase in patient satisfaction. Provided vaccinations and completed accurate data entry for medications.

Vaccination Administration Data Entry Pharmacy Operations Inventory Management

Tech Consultant

Target

Jan 2021 - Present (4 years 6 months)

Activated cell phones and plans on behalf of Consumer Cellular. Maintained accuracy of stocked sections and provided exceptional guest service, leading to a 30% increase in positive reviews.

Activation Inventory Management Customer Service Sales Technical Support Product Knowledge

Sales Associate III

Coach

Dec 2019 - Present (5 years 7 months)

Surpassed expectations by consistently meeting daily sales goals. Maintained cleanliness and organization of sections, ultimately improving customer satisfaction.

Sales Customer Service

Bookkeeper

Ingles Markets

Aug 2016 - Present (8 years 11 months)

Prepared and processed bank deposits while ensuring the security of thousands of dollars in cash. Rented out carpet cleaning units to customers.

Bookkeeping Deposits Customer Service

Education

Degrees, certifications, and relevant coursework

AB Technical Community College

Associate’s Degree in Arts, Business Administration

Currently enrolled in a General Education curriculum with a focus on Business Administration. Simultaneously pursuing a certification in Substance Abuse Counseling.

Enka High School

High School Diploma, General Studies

Grade: 3.5 GPA

Activities and societies: Participated in Track & Field and JROTC.

Completed a comprehensive high school curriculum including Honors language and Science courses. Engaged in extracurricular activities such as Track & Field and JROTC, achieving a 3.5 GPA upon graduation.