Open to opportunities

Rebecca Lea

@rebeccalea

Message

Customer service professional with 5+ years in retail, hospitality, and pharmacy environments.

United States

Message

What I'm looking for

I seek a remote customer service role with supportive culture, opportunities to resolve customer issues, grow responsibility, and use my communication and organizational skills.

I am a customer service professional with over five years of experience across retail, hospitality, and pharmacy settings, known for clear communication, strong problem-solving, and consistently maintaining a positive attitude in fast-paced environments.

I have experience handling high-volume customer interactions, supervising shift operations, managing inventory and back-office pharmacy tasks, and supporting teams during peak periods. I seek a remote customer service role where I can leverage my organization, attention to detail, and tech-savviness to improve customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Pharmacy Technician

Kinney Drugs Pharmacy

Nov 2023 - Oct 2025 (1 year 11 months)

Assisted customers with prescriptions and phone inquiries while managing labeling, shelving, and inventory tasks with high accuracy; balanced customer-facing duties with back-office responsibilities.

Customer Service Prescription Handling Inventory Management Phone Support Accuracy Time Management

Cashier & Sales Associate

Various Employers

Jan 2020 - Jan 2024 (4 years)

Provided friendly, efficient service in retail and food service settings, assisted customers with purchases and returns, and maintained organized workspaces to support team operations.

Cashiering Customer Service Merchandising Multitasking

Shift Supervisor

CVS Pharmacy

Jun 2022 - Dec 2022 (6 months)

Oversaw daily store operations, coordinated staff schedules, and resolved customer concerns to ensure smooth workflow and support team performance during peak hours.

Team Leadership Scheduling Store Operations Multitasking Time Management