Looking for a job

Christina Camops

@christinacamops

Message

I lead HCM and HRIS implementations that improve benefits, compliance, and adoption.

United States

Message

What I'm looking for

I'm looking for a Business Process Analyst / Process Improvement Specialist role where I can improve implementation, benefits administration, compliance, automation, and client adoption through cross-functional collaboration.

At ADP, I lead Workforce Now HCM implementations and optimizations for complex National Accounts clients, improving system transitions, data integrity, benefits administration, payroll configuration, and user adoption. I also partner with Product & Development to turn client feedback into HRIS improvements and automation initiatives.

I've managed a $4.3M portfolio of 17 clients, led migrations for nine high-value clients, and guided organizations through Open Enrollment, ACA compliance, acquisitions, and escalations. I build training resources and client-specific enrollment strategies that strengthen compliance, streamline processes, and improve the employee self-service experience.

Experience

Work history, roles, and key accomplishments

Current

Benefits HCM Consultant III

Current

ADP

Jul 2016 - Present (10 years 3 months)

Customer-focused HR technology professional with 10+ years of experience supporting enterprise clients for day-to-day needs, escalations, process improvements, and technology questions. Known for building strong client relationships, working through difficult issues, translating customer needs for internal teams, and creating practical training and resources that improve adoption.