I've led end-to-end onboarding for major and standard accounts at Work Easy Software, managing 6–15 concurrent implementations from contract execution through system deployment. I coordinate Sales, Product, and Support teams, lead kickoff calls and training, and proactively resolve risks to protect go-live timelines and platform adoption.
Previously at ADP, I implemented benefits, time-off, self-service, document, and analytics solutions for major accounts and managed full-cycle payroll and HR support for 50+ client companies. I bring 14+ years of client transition, implementation, payroll, benefits, and stakeholder-management experience, communicating fluently in English and Spanish.
