DWDevon Willis
@devonwillis
Knowledgeable Implementation Consultant with a focus on system quality.
United StatesWhat I'm looking for
I am an Implementation Consultant with a strong track record of enhancing system quality and efficiency. My experience spans over a decade in the technology and human resources sectors, where I have successfully led numerous projects, particularly in benefits administration and EDI solutions. I pride myself on my ability to manage diverse teams and communicate effectively across various departments, ensuring that all stakeholders are aligned and informed.
Throughout my career, I have consistently driven improvements in operational processes, achieving significant reductions in implementation times and maintaining 100% accuracy in meeting project deadlines. My role as a subject matter expert has allowed me to train and mentor others, fostering a culture of continuous improvement and excellence. I am passionate about leveraging technology to optimize workflows and enhance user experiences, and I am always looking for innovative solutions to complex challenges.
Experience
Work history, roles, and key accomplishments
Manager of Professional Services (Benefits & EDI)
PrimePay/SyncHR
Sep 2024 - Present (10 months)
Led the end-to-end implementation of EDI solutions for benefits administration, ensuring seamless data exchange between the company, vendors, and third-party administrators. Managed the planning, design, testing, and deployment of EDI file formats (HIPAA 834, flat files, etc.), ensuring successful integration with internal HRIS systems and external carriers.
Technical Team Lead / Implementation Consultant– Benefits
PrimePay/SyncHR
Oct 2021 - Aug 2024 (2 years 10 months)
Appointed as a subject matter expert (SME) providing guidance on best practices and managed the full cycle of benefit implementation and open enrollment. Reduced benefit implementation times and developed project timelines to assist with key metrics.
Senior Implementation Analyst – Payroll & Benefits
Vibe HCM
Jun 2013 - Sep 2021 (8 years 3 months)
Effectively managed concurrent payroll and open enrollment implementations. Extracted data, performed data tie-outs, data conversion, and configured general ledgers.
Senior Implementation Analyst - Benefits
Vibe HCM
Jun 2013 - Sep 2021 (8 years 3 months)
Led the development of the benefits module, transitioning from a legacy XML scripting process to a Graphical User Interface (GUI). Conducted company-wide benefit training sessions and drafted workflow processes for the benefit implementation team.
Human Resource Information System Specialist
United Federal Credit Union
Sep 2010 - Jun 2013 (2 years 9 months)
Served as Project Manager on numerous successful teams, establishing project timelines, allocating resources, and meeting go-live dates with 100% accuracy and consistent positive client feedback. Conducted needs analysis of HR systems and recommended enhancements for the HRIS to the Chief Human Resource Officer.
Network Administrator
Travel Leaders/Travelmore
Jun 2008 - Sep 2010 (2 years 3 months)
Composed, installed, and administered network infrastructure and PBX telecommunications supporting a staff of 20 across multiple offices. Established IT policies to improve work productivity and minimize security threats.
Education
Degrees, certifications, and relevant coursework
EUEastern Michigan University
Bachelor of Science, Computer Information Systems and Business Administration
Completed a double major in Computer Information Systems and Business Administration. Gained foundational knowledge in both technical and business domains.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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