Tannaz Khojasteh
@tannazkhojasteh
I manage media distribution accounts, ensuring high-volume content delivery, SLA compliance, and lasting client relationships.
United StatesWhat I'm looking for
I've managed major media distribution accounts at Deluxe, coordinating asset acquisition, onboarding, escalations, and SVOD delivery for clients including AT&T, Charter, Shaw, and Rogers. I oversaw more than 40,000 episodic and feature titles per month while leading quarterly business reviews and maintaining SLA compliance.
Earlier at Technicolor, I delivered more than 10,000 digital files monthly for Sony trailer clients and coordinated post-production, mastering, localization, and VOD/EST deliveries. I also lead teams, train colleagues on evolving workflows, resolve complex delivery issues, and build dependable relationships across clients, content providers, engineering, operations, and billing.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
RuleMed LLC
Nov 2024 - Present (1 year 10 months)
Provided exceptional customer service to patients with post-surgical and DME needs, managed patient profiles, verified insurance, and coordinated equipment delivery. Collaborated with healthcare providers and insurance companies to ensure timely order fulfillment and compliance with HIPAA.
Education
Degrees, certifications, and relevant coursework
Pasadena City College
Attended Pasadena City College, completing studies in June 2001.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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