Tanisha Cardenas

Reconciled daily, weekly, and monthly census updates provided by facilities. Verified payer information, patient demographics, and other patient account information with high accuracy, collaborating with the billing team for accurate customer billing.

Managed inbound customer service inquiries and dispatched for security and funeral homes. Provided answering services for various companies, including law firms, apartment complexes, and medical offices.

Signed out devices for designated routes from the warehouse. Collected parts and invoices for delivery to shops, dealers, and garages, ensuring timely delivery to respective clients.

Prepared food orders as requested by customers. Responsible for closing and cleaning the kitchen and bar areas, including restocking supplies.

Managed the front desk, scheduled reservations, and assisted guests. Audited end-of-day reports and documentation, ensuring accuracy and maintaining confidentiality while acting as a liaison for cross-department communication.

Handled inbound calls for retail credit cards, multitasking across various systems to assist customers. Managed waivers, loyalty rewards programs, and credit lines.

Managed the front desk and scheduled reservations. Audited end-of-day reports and documentation, and was responsible for training and delegating tasks to new employees.

Completed an online program to become a Certified Professional Biller, focusing on all stages of the revenue cycle. Gained expertise in demographics, insurance entry, eligibility verification, and various coding systems (ICD-10-CM, CPT, HCPCS).

Studied Computer Information Systems, gaining foundational knowledge in the field. Completed coursework relevant to computer systems and information management.

Completed high school education, earning an Advanced Academic Diploma. Focused on a rigorous academic curriculum.