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Tando Jubase

@tandojubase

Message

Detail-oriented HR and administrative professional skilled in onboarding and compliance.

South Africa

Message

What I'm looking for

I seek HR or administrative roles where I can apply strong onboarding, documentation, and confidentiality skills, grow in HR practice, and support efficient people processes.

I am a detail-oriented HR and administrative professional with experience in onboarding, documentation, and confidential recordkeeping. I have supported employee processes, managed client relationships, and delivered accurate administrative work across corporate and remote environments.

My experience includes HR administration at Discovery Health, client services at ABSA, and long-term freelance transcription for legal proceedings, where I strengthened confidentiality, accuracy, and time management skills. I also run a home baking business, managing operations, finances, and customer service.

I am building formal HR expertise through coursework such as the University of Minnesota's HR for People Managers and a Workday HRIS Certificate, and I seek roles where I can apply strong organisational, communication, and process-coordination strengths.

Experience

Work history, roles, and key accomplishments

Current

Freelance Transcriptionist

Current

Rev.com

Jan 2020 - Present (5 years 11 months)

Transcribed legal depositions and court hearings with high accuracy while applying strict confidentiality and meeting tight deadlines in a remote work environment.

Transcription Confidentiality Time Management Attention To Detail Remote Work Audio Editing Communication

Current

Entrepreneur

Current

Home Baking Business

Jan 2018 - Present (7 years 11 months)

Managed operations, customer communication, finances, scheduling and training for a home baking business, ensuring timely order fulfillment and client satisfaction.

Operations Management Customer Communications Financial Management Scheduling Training Quality Control Small Business Logistics

Administrator

Discovery Health

Jan 2009 - Dec 2013 (4 years 11 months)

Processed new member applications and handled confidential medical records with accuracy and compliance, supporting onboarding and improving data processing reliability.

Administration Data Processing Onboarding Compliance Microsoft Office Google Workspace Accuracy

Client Services Consultant

Absa

Jan 2007 - Dec 2009 (2 years 11 months)

Assisted clients with credit card inquiries and disputed charges, resolving complaints professionally under pressure and maintaining accurate records of interactions.

Customer Service Dispute Resolution Verbal Communication Problem Solving CRM Systems Compliance Data Entry

Receptionist

Protea Hotel

Jan 2006 - Dec 2007 (1 year 11 months)

Managed front-desk operations, reservations, and guest inquiries while maintaining booking systems and delivering prompt, professional customer service.

Reserving Customer Service Communication Data Entry Microsoft Office

Restaurant Supervisor

Protea Hotel

Jan 2005 - Dec 2006 (1 year 11 months)

Trained and onboarded waitstaff, managed daily floor operations and scheduling, and resolved employee issues to maintain service standards and a positive work environment.

Onboarding Scheduling Conflict Resolution Customer Service Operations Management Communication