Open to opportunities

Tam Tran

@tamtran

Message

Detail-oriented Implementation Specialist with healthcare support experience.

Vietnam

Message

What I'm looking for

I am looking for a role that values adaptability and offers opportunities for growth in healthcare technology.

As an Implementation Specialist with over 2.5 years of experience in healthcare-related customer support, I excel in configuring and supporting health monitoring solutions remotely. My strong IT skills, particularly in Python, enable me to optimize digital workflows and educate end-users on system functionalities effectively.

I have a proven track record of managing remote client-facing engagements across time zones, making me a valuable asset in localizing and implementing healthcare technology solutions within the APAC markets. Fluent in both Vietnamese and English, I thrive in cross-cultural communication, delivering high-quality support and training in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Health Monitor Agent

Current

TÂM TRẦN Remote Health Monitor

Jan 2022 - Present (3 years 5 months)

Monitored and supported healthcare patients by managing data from health devices, ensuring accuracy and timely reporting for healthcare professionals. Configured and maintained health monitoring software, addressing technical issues and resolving patient inquiries remotely across multiple time zones.

Healthcare Software Implementation Python Cross Cultural Communication

Education

Degrees, certifications, and relevant coursework

University of Economics and Fiance (UEF)

Bachelor of Linguistic, Linguistic

Activities and societies: Educated patients on system functionalities and coordinated with IT and healthcare providers to schedule appointments, improving operational efficiency and patient satisfaction. Collaborated with both leadership-level clients and healthcare teams, ensuring seamless integration of monitoring solutions within the healthcare system.