Tuấn Đặng
@tunng
Experienced IT professional with a passion for application operations and data analysis.
What I'm looking for
I am a dedicated and results-driven IT professional with a strong background in application operations, technical support, and business analysis. With a proven track record of managing and operating application software systems, I possess excellent technical skills and a keen eye for detail. My experience in the finance and banking sector has equipped me with a deep understanding of the importance of efficient data analysis and visualization.
Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, prioritize tasks, and meet deadlines. My excellent communication skills have enabled me to build strong relationships with clients, stakeholders, and team members. I am passionate about staying up-to-date with the latest technologies and trends, and I am excited to leverage my skills and experience to drive business growth and success.
I am a team player with a strong work ethic and a commitment to delivering high-quality results. I am confident in my ability to make a valuable contribution to any organization and am excited to take on new challenges and opportunities.
Experience
Work history, roles, and key accomplishments
Application Operations Specialist
BIDV Securities Joint Stock Company
Oct 2022 - Present (2 years 9 months)
Manage and operate application software systems, deploy and maintain software, assist users, and monitor software issues.
Technical Support Specialist
Tek Experts Vietnam Co., Ltd
Jun 2022 - Oct 2022 (4 months)
Provide technical support to customers, build ETL pipelines, and analyze user data using SQL queries and Python.
Business Analyst
SSG Consulting and Development Solutions., JSC
Oct 2021 - Jun 2022 (8 months)
Gather business requirements, analyze functional requirements, and create analysis documents and UI/UX solutions.
Customer Service Officer
Sankyu Logistic Vietnam Co., Ltd
Jan 2017 - Jun 2019 (2 years 5 months)
Advise and answer customer inquiries, update policies, and collect customer feedback to improve service quality.
Credit Officer
Maritime Bank
Jan 2012 - Jan 2014 (2 years)
Search for and develop individual customers, introduce bank products, and take care of potential customers.
Education
Degrees, certifications, and relevant coursework
Tuấn hasn't added their education
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Location
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