Tamngwa Pride

I am a dedicated customer service professional with a strong commitment to providing exceptional service and building lasting relationships. My journey began with a BSc in Accounting from the University of Buea, where I developed a solid foundation in communication and problem-solving skills.

Over the past four years, I have honed my expertise as a Customer Service Representative at Mountain Hotel Buea, where I efficiently managed incoming calls, assisted visitors with inquiries, and ensured a smooth flow of communication within the organization. My role involved not only answering phone calls but also resolving inquiries related to customer needs, which has equipped me with the ability to handle various situations with professionalism and care.

Currently, I am furthering my experience at Luminare Health Care, where I continue to deliver excellent customer service while adhering to compliance standards. I thrive in environments where I can assist others and contribute to a positive customer experience.