Tammy Zeledon
@tammyzeledon
Customer-obsessed Senior Technical Product Manager and enterprise program leader delivering large-scale IT transformations and platform value.
United StatesWhat I'm looking for
I’m a customer-obsessed, results-driven technology product leader with 15+ years of experience delivering large-scale IT transformations, M&A integrations, and enterprise product rollouts. I build product vision, align stakeholders, and translate business strategy into practical technology execution using Agile/Scrum.
In my recent roles, I’ve owned the ServiceNow platform as a Product Owner—driving backlog management, roadmapping, Agile ceremonies, and cross-team delivery for ITBM/ITSM modules. I also led acquisition and post-merger integration of an international entity with zero downtime, standardized M&A templates to reduce onboarding time by 35%, and managed M&A budgets exceeding $2M while coordinating vendors and internal IT teams.
Earlier in my career, I directed rapid migrations (including a Salesforce.com cutover in under 60 days with zero critical defects), resolved complex data quality and ETL challenges, and led enterprise modernization as Director of IT Operations. I enjoy building teams, establishing governance, and delivering measurable outcomes—supported by Certified Scrum and SAFe credentials and a platform-ownership mindset.
Experience
Work history, roles, and key accomplishments
Senior Program Manager
Disney Vacation Club
Apr 2026 - Present (1 month)
Gathered business requirements for IT Studio applications and features while serving as a business analyst on an NDA project. Oversaw Agile delivery teams of developers and QA analysts to ensure timely deployment of Studio features and integrations.
Data Services Consultant
Holiday Inn Club Vacations
Nov 2020 - Feb 2022 (1 year 3 months)
Led end-to-end migration from custom legacy systems to Salesforce.com, delivering in under 60 days with zero critical defects. Coordinated 5–8 stakeholders to ensure data accuracy and SOX compliance across 310+ reports and helped establish the Enterprise Data Governance Committee foundation.
IT Project Manager
Eden Site Development
May 2020 - Jul 2020 (2 months)
Re-engineered business processes around HeavyJob to improve project tracking and cost estimation accuracy. Built a Trello-based PMO-style oversight board, created task standardization documentation, and introduced dashboards to improve reporting and analysis of bid-to-actual discrepancies.
Data Services Analyst
Holiday Inn Club Vacations
Aug 2019 - Mar 2020 (7 months)
Identified and corrected data duplication, storage inefficiencies, and structural inconsistencies across critical business systems. Performed ETL for data cleansing, transformation, and mapping, and created normalized table structures to improve flexibility and reporting speed.
Education
Degrees, certifications, and relevant coursework
University of Central Florida
Master of Business Administration, Business Administration
Earned a Master of Business Administration (MBA) at the University of Central Florida in Orlando, FL.
University of Central Florida
Bachelor of Applied Science, Information Technology
Earned a BAS in Information Technology at the University of Central Florida in Orlando, FL.
Valencia College
Associate of Science, Computer Programming & Analysis
Completed an AS in Computer Programming & Analysis at Valencia College in Orlando, FL.
Valencia College
Associate of Applied Science, Liberal Arts
Completed an AAS in Liberal Arts at Valencia College in Orlando, FL.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Tammy?
You can contact Tammy and 90k+ other talented remote workers on Himalayas.
Message TammyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
