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TT@tammytran1
Program and business analyst driving process improvements, automation, and operational cost savings.
United StatesI am a resourceful program and business analyst with experience leading cross-functional teams in government and private sectors, delivering automation initiatives, process improvements, and multi-million-dollar project management. I have driven operational efficiencies, cleaned and normalized large datasets, optimized asset scheduling, and achieved significant cost avoidance through strategic backlog reduction.
I excel at stakeholder engagement, executive-level communication, and translating technical data into actionable insights, supported by practical experience with Zendesk, JIRA, Salesforce, and Excel analytics. I hold a BA in Communications, a PSPO I certification, and an active Secret clearance, and I am motivated to grow in program management or analyst roles that value initiative, problem-solving, and continuous learning.
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Work history, roles, and key accomplishments
Naval Sea Systems Command
Oct 2024 - Feb 2025 (4 months)
Directed cross-functional teams and contractors to deliver large-scale logistics and automation initiatives supporting 400+ facilities, achieving $10.2M in cost avoidance and optimizing scheduling for 230K+ assets annually.
Naval Sea Systems Command
Jan 2023 - Oct 2024 (1 year 9 months)
Led cross-functional efforts across engineering, procurement, and logistics to implement centralized issue management and process improvements that improved responsiveness and operational efficiency.
StarCompliance
Jul 2022 - Jan 2023 (6 months)
Owned design and administration of the Zendesk platform, automating workflows, dashboards, and reporting to enhance client support operations and KPI monitoring.
StarCompliance
Jan 2020 - Jan 2023 (3 years)
Served as primary client liaison for enterprise customers, led system configurations and Agile testing, and developed dashboards and documentation to improve compliance program performance.
Degrees, certifications, and relevant coursework
UPBachelor of Arts, Communications
Grade: 3.6
Activities and societies: Honors Program; Dean’s List (2019–2020)
Completed a Bachelor of Arts in Communications with Honors Program recognition and Dean's List honors.
MCAssociate of Arts, Business
Grade: 3.59
Activities and societies: Dean’s List (2017–2018)
Completed an Associate of Arts in Business with Dean's List recognition.
Software and tools used professionally
United StatesYou can contact Tammy and 90k+ other talented remote workers on Himalayas.
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