Leona Long
@leonalong
Program Manager, Project Manager(PMI certified), Business Analyst | Bilingual (Chinese, English)
United StatesWhat I'm looking for
Highly detail-oriented and organized professional with 15 years of experience leading cross-functional teams in delivering complex projects that improve business operations, systems, and tool optimization. Skilled in program and project management, using waterfall, Agile, and hybrid approaches project management methodologies, with budgets up to $2M and teams up to 25 members. Adept in using data analytics to make informed decisions, resolve complex business issues and drive business productivity. Proficient in Microsoft 365, Google Workspace, iWork, SAP, Oracle, Salesforce, Blue Yonder, Fogbugz, Quip, Box, Tableau, SQL, and multiple project management tools. Bilingual in Mandarin Chinese and English.
Program Management: Ability to oversee and coordinate multiple projects to fulfill organizational goals, establish program roadmaps and scalable processes, align priorities, remove roadblocks, resolve conflicts and influence teams to achieve a shared vision and drive accountability.
Project Management: Knowledge of project management methodologies such as Agile, Waterfall, Scrum, Lean, and Kanban. Proficient in Smartsheet, Wrike, Jira, Radar.
Technical Proficiency: Understanding of the different phases of the SDLC, including requirements gathering, design, development, testing, and deployment. The ability to effectively communicate technical concepts to non-technical stakeholders. Proficiency in SQL.
Communication: Excellent written and verbal communication skills, able to clearly convey project status, risks, and changes to cross-functional teams and stakeholders.
Leadership: The ability to lead cross-functional teams and motivate team members to achieve project goals.
Problem-solving: The ability to identify, analyze and resolve technical and non-technical issues that arise during project execution.
Experience
Project Manager
Feb 2020 - Present (4 years 4 months)
Managed cross-functional project teams in the Google Cloud tech infrastructure data centers Glo solutions team, delivering process automation, system optimization, and metrics & reports development.
Program Manager
Sep 2013 - Apr 2015 (1 year 7 months)
Managed the supply chain program for the Chromecast product life cycle, collaborating with business, sales, legal, compliance, logistics, finance, engineers and external partners and customers.
Project Manager and Business Analyst
Apple
Oct 2015 - Feb 2019 (3 years 4 months)
Administered and optimized 4 internal Apple systems, working with cross-functional teams to drive process improvements and increase productivity in the Worldwide Business Process Re-engineering (BPR) team.
Senior Operations Officer
DHL Global Forwarding
Oct 2010 - Jun 2011 (8 months)
Oversaw transportation operations for Huawei products and improved business processes while saving costs by providing ongoing freight cost analysis and solutions.
Logistics Specialist
Skywin logistics
Oct 2012 - Sep 2013 (11 months)
Managed import and export operations from start to finish, resulting in a 20% reduction in freight costs through rate procurement and negotiation.
Senior Officer
UPS Supply Chain Solutions
Oct 2009 - Oct 2010 (1 year)
Managed supply chain solutions and transportation operations for a range of US retail corporations, including Costco, Dollar Tree, and McGraw Hill. Improved customer SOP and streamlined operations through the creation of checklists and communication channels.
Key Account Customer Service
Kerry Eas
Sep 2007 - Sep 2009 (2 years)
Oversaw transportation operations and provided solutions for Samsung products. Improved overall customer satisfaction by 5% through strategic customer relationships and accurate invoice auditing.
Tech stack
Learn about the tools and technologies that Leona likes to use.
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Leona?
You can contact Leona and thousands of other talented remote workers on Himalayas.
Message LeonaFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!