Highly detail-oriented and organized professional with 15 years of experience leading cross-functional teams in delivering complex projects that improve business operations, systems, and tool optimization. Skilled in program and project management, using waterfall, Agile, and hybrid approaches project management methodologies, with budgets up to $2M and teams up to 25 members. Adept in using data analytics to make informed decisions, resolve complex business issues and drive business productivity. Proficient in Microsoft 365, Google Workspace, iWork, SAP, Oracle, Salesforce, Blue Yonder, Fogbugz, Quip, Box, Tableau, SQL, and multiple project management tools. Bilingual in Mandarin Chinese and English.
Program Management: Ability to oversee and coordinate multiple projects to fulfill organizational goals, establish program roadmaps and scalable processes, align priorities, remove roadblocks, resolve conflicts and influence teams to achieve a shared vision and drive accountability.
Project Management: Knowledge of project management methodologies such as Agile, Waterfall, Scrum, Lean, and Kanban. Proficient in Smartsheet, Wrike, Jira, Radar.
Technical Proficiency: Understanding of the different phases of the SDLC, including requirements gathering, design, development, testing, and deployment. The ability to effectively communicate technical concepts to non-technical stakeholders. Proficiency in SQL.
Communication: Excellent written and verbal communication skills, able to clearly convey project status, risks, and changes to cross-functional teams and stakeholders.
Leadership: The ability to lead cross-functional teams and motivate team members to achieve project goals.
Problem-solving: The ability to identify, analyze and resolve technical and non-technical issues that arise during project execution.
China
