Shelley Grove
@shelleygrove
Management Analyst with expertise in process optimization and program support.
What I'm looking for
I am a dedicated Management Analyst with extensive experience in providing program management services and optimizing processes within the U.S. Department of State. My journey began with a strong foundation in human resources and operations management, which has equipped me with the skills to identify process requirements and develop effective solutions. I have successfully led initiatives that enhance efficiency and ensure compliance with organizational standards.
Throughout my career, I have demonstrated my ability to collaborate with diverse stakeholders, streamline operations, and provide training to enhance team performance. My role at TJFACT has allowed me to manage critical projects, develop standard operating procedures, and support senior leadership in achieving strategic goals. I am passionate about fostering communication and cooperation across departments to drive organizational success.
Experience
Work history, roles, and key accomplishments
Management Analyst III
TJFACT
Jul 2024 - Present (1 year)
Currently serving as a Management Analyst III for the US Department of State, providing program management support, optimizing process flows, and ensuring adherence to departmental standards. Responsibilities include drafting correspondence, monitoring project status, and facilitating communication among stakeholders.
Consultant
Acuity
Feb 2022 - Jul 2024 (2 years 5 months)
Worked as a Consultant for the US Department of State, focusing on process requirements and stakeholder engagement for a new task management system. Developed operational procedures and provided training to ensure effective implementation across the bureau.
Technical Analyst 1
E-9 Corp
Nov 2019 - Feb 2022 (2 years 3 months)
As a Technical Analyst 1, identified process requirements and developed a bureau-wide task management system for the US Department of State. Responsibilities included creating SOPs, training staff, and collaborating to optimize workflows.
HR Administrator & Office Manager
Mobile Posse, Inc
Sep 2018 - Oct 2019 (1 year 1 month)
Managed HR processes and office operations, including onboarding, performance reviews, and internal communications. Worked closely with executives to enhance operational efficiency and employee engagement.
Administrative Operations Manager
Capitol Building Supply, Inc
May 2015 - Sep 2016 (1 year 4 months)
Oversaw administrative operations, managed staff, and maintained inventory levels. Implemented purchasing policies and facilitated customer service to ensure operational efficiency.
Sales Support Administrator
Meridian Imaging Solutions
Feb 2011 - Apr 2015 (4 years 2 months)
Provided sales support, managed orders, and implemented a paperless order processing system, significantly improving efficiency and reducing costs. Recognized for outstanding internal support.
Freight Logistics Coordinator
Meridian One
Nov 2008 - Dec 2010 (2 years 1 month)
Conducted logistics research and provided solutions to improve supply chain operations. Advised clients on productivity and materials management, enhancing customer service.
Education
Degrees, certifications, and relevant coursework
Yoga Alliance & CorePower Yoga
Registered Yoga Instructor, Yoga Instruction
2014 - 2014
Achieved certification as a 200 Hour Registered Yoga Instructor, focusing on the principles and practices of yoga instruction.
Christopher Newport University
Bachelor of Arts, Psychology, Human Resources
2005 - 2005
Completed a Bachelor of Arts in Psychology with a concentration in Human Resources and Industrial Organizations, as well as a Bachelor of Arts in Philosophy with a general concentration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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